9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 151-160 out of 8356
LA
Laurence Avery
05/02/24
Expert help and advise
Date of experience: May 02, 2024
M&
Mr & Mrs J Marshall
05/02/24
John solved the problem quickly
John solved the problem quickly. Very efficient
CW
C W
05/02/24
Chat Assistant very helpful and helped…
Chat Assistant very helpful and helped me solve my queries.
AD
Apollo Ductwork Services
05/02/24
Very helpful support team.
Date of experience: May 02, 2024
K
Keith
05/02/24
Abdikariem
Your representative, Abdikariem , was very helpful and fitted himself around my other commitments to resolve my problem over several days, coming back to me spontaneously when communications were cut. Demonstrating an admirable dedication to finishing the job! Abdikariem was focused and attentive giving me time to find documents to log back in to my bank. He provided very clear instruction and was very pleasant to talk to.
M
Mandy
05/02/24
Great service
Great service, phone call within a couple of minutes and issue resolved
SB
Samantha Bowker-Laing
05/02/24
very professional and extremely helpful
Really helpful. Easy to understand and very well explained. Managed to follow steps and complete whilst having the knowledge that you have an expert guiding you through the process
V
Veronica
05/02/24
Always very good support team!
Date of experience: May 02, 2024
VM
Vinod Mehra
05/02/24
Agent was very helpful and had…
Agent was very helpful and had knowledge of thev system and managed to resolve it which your two others agents with the help of IT department could not do so.
RS
Richard Smith
05/01/24
Excellent customer service
Excellent customer service. I needed advice on a feature of Quickbooks and logged a support call. Harish called me back within a couple of minutes and resolved my issue very quickly and professionally.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].