9.8
Spot Score
Effortless accounting, smarter business decisions
Add to compare
Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being knowledgeable, attentive, and patient, has been a standout feature. Feedback highlights the team’s ability to resolve issues quickly and professionally—often going above and ...Read more
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
Log in Required to View Reviews
Filter results
Sort by :
Showing 151-160 out of 8345
NK
Nikki Kell
05/01/24
Lovely customer service
Lovely customer service No silly questions
MH
MRS HELEN PAYNE
05/01/24
very easily explained excellent
Date of experience: May 01, 2024
RS
Richard Smith
05/01/24
Excellent customer service
Excellent customer service. I needed advice on a feature of Quickbooks and logged a support call. Harish called me back within a couple of minutes and resolved my issue very quickly and professionally.
MT
Mr Tim Davies
04/30/24
John was very polite and solved my…
John was very polite and solved my problem very quickly
H
Harriet
04/30/24
Excellent experience as a new Quickbooks user
I recently signed up to Quickbooks and was able to book and complete my free onboarding session the next day. Jerly took me through everything remotely and was so helpful and patient throughout the process. She explained everything so clearly and has left me feeling much more confident about using the software. Straight after our call, Jerly provided me with helpful tutorials for everything we discussed. I am so pleased I chose Quickbooks for my accounting software!
SW
Simon Wilcox
04/30/24
Brilliant customer service
Brilliant customer service. Always there when you need a little help. Great system also.
NG
Niven Greenhalf
04/30/24
Patient
Patient, accurate advice.
RC
Richard Coy
04/30/24
Very helpful
Very helpful, polite and friendly customer service
M
Monika
04/30/24
Great help
Very happy with the service/help/support provided. Enrico helped me to solve some problems that I couldn't solve. Fantastic. Thank you.
SL
ScreenSocial Ltd
04/30/24
Really quick to answer questions on…
Really quick to answer questions on support related issues. Always very helpful!!
