9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 141-150 out of 8356
AL
Anthony Lincoln
05/07/24
Quickbooks were very helpful to resolve…
Quickbooks were very helpful to resolve a problem I had on Bank Transactions. I used the Chat Help. This is a great facility as they are able with a authorisation code to use their mouse to point to things on your display to help point out any problems or advice. I have confident that any issues or advice I need is always available to me and sorted very quickly.
CK
Carola Kornfeld
05/07/24
great
great - very efficient and friendly service
SC
Steve C
05/07/24
Great Service Provided
Great Service Provided, Danni was incredible.
TL
Timothy Lazurek
05/07/24
Maria deserves a salary increase.
Maria responded very quickly, gave me the answer I sought, and I was able to resolve my issue immediately.
M
Mr.S
05/07/24
Quick address issue fix
Had an address issue. The online agent (forgot the name) solved it quickly.
DN
David Neil Morrison
05/03/24
Great service and took the time to find…
Great service and took the time to find out and send guidance.
C
customer
05/03/24
All sorted in just couple vat connections of minutes
All sorted in just couple of minutes
JR
John Richardson
05/03/24
The help with setting up MTD
The help with setting up MTD was excellent.
N
neil
05/03/24
Panic Over
I went to the Support Team to resolve a payroll set up issue. Jess understood the problem & was able to guide me through the solution quickly & efficiently. I successfully tested the fix ready for actual use on the upcoming payroll run
M
Milla
05/02/24
Issue resolved quickly.
Date of experience: May 02, 2024
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].