9.8
Spot Score
Effortless accounting, smarter business decisions
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Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being knowledgeable, attentive, and patient, has been a standout feature. Feedback highlights the team’s ability to resolve issues quickly and professionally—often going above and ...Read more
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 161-170 out of 8345
JM
Jasmeet Monga
04/30/24
QB support executive was exceptionally…
QB support executive was exceptionally good. Handled my query very patiently and provided up to point resolution.
H
Harriet
04/30/24
Excellent experience as a new Quickbooks user
I recently signed up to Quickbooks and was able to book and complete my free onboarding session the next day. Jerly took me through everything remotely and was so helpful and patient throughout the process. She explained everything so clearly and has left me feeling much more confident about using the software. Straight after our call, Jerly provided me with helpful tutorials for everything we discussed. I am so pleased I chose Quickbooks for my accounting software!
M
Monika
04/30/24
Great help
Very happy with the service/help/support provided. Enrico helped me to solve some problems that I couldn't solve. Fantastic. Thank you.
SW
Simon Wilcox
04/30/24
Brilliant customer service
Brilliant customer service. Always there when you need a little help. Great system also.
D
Da'ud
04/29/24
Excellent
Excellent, through and professionally dealt with
AW
Adamthwaites Wines By Fuchsia
04/29/24
Always the best service
Date of experience: April 29, 2024
D
Dipali
04/29/24
Very thorough understanding of the…
Very thorough understanding of the system. Very very helpful. Gave solution to my problem so quickly.
KO
Kirsty O'Brien
04/29/24
Excellent
John was very efficient, quick and helpful with my queries and talked me through bit by bit. thanks again for the support
A
Arabella
04/29/24
Great customer service
Great customer service! Having made an irritating and potentially long-winded error on payroll, Dave accessed my screen and helped solve the problem in 10 minutes, if that.
D
Della
04/29/24
Issue was solved quickly
Issue was solved quickly, due to the knowledge and guidance given by staff.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
