9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1471-1480 out of 8356
S
Sandra
08/07/23
Helpful
Quick helpful response times
DW
Diana Wybrow
08/07/23
Advisor was knowledgeable and helpful
Advisor was knowledgeable and helpful - Resolved MTD Enabling issue
RM
Rachael Marriner
08/07/23
Exceptional
Phoebe was exceptional in helping me navigate the site. All of my queries were shown with examples, which helped me greatly in understanding how things work. Very knowledgeable, and excellent in communicating the processes.
R
Rienzo
08/07/23
Great onboarding by Marissan
Marissan was providing a great onboarding experience when she walked me through the QuickBooks solution. She patiently answered my questions and followed up afterwards as she had promised. Thank you for the great experience!
KW
Katylily Westbury-Hawkins
08/07/23
Helpful
Helpful advice that answered all my questions with a patient and kind assistant.
DP
Diana Parker
08/07/23
Stuart was absolutely amazing resolving…
Stuart was absolutely amazing resolving my issue. Thank you so much!
VK
Vicky Kong
08/07/23
Valuable support
Customer support via telephone and screen share make our life a lot earlier to resolve any problems we might have. The opportunity to speak to a customer service by telephone is a great way of support. Issues are resolved instantly most of the time. I am happy with the help I received.
US
Urvashi Swaly
08/07/23
Efficient and Helpful
Suresh was really helpful; today and resolved the issue with connection to making tax digital in a very constructive and efficient manner. He was very helpful and understood the query well.
LT
Louis Thompson
08/07/23
operator was very supportive in sorting…
operator was very supportive in sorting out the issue taking time and care.
CO
Chris OConnell
08/07/23
Support person was able to show me how…
Support person was able to show me how to access the accountancy tools and make a batch change - this will be very useful going forward so the call was very helpful
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].