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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1471-1480 out of 8356

LW

Lisa Wu

08/07/23

5 out of 5

update payment information

The customer service staff solved my problem promptly.

S

Sandra

08/07/23

5 out of 5

Helpful

Quick helpful response times

DW

Diana Wybrow

08/07/23

5 out of 5

Advisor was knowledgeable and helpful

Advisor was knowledgeable and helpful - Resolved MTD Enabling issue

RM

Rachael Marriner

08/07/23

5 out of 5

Exceptional

Phoebe was exceptional in helping me navigate the site. All of my queries were shown with examples, which helped me greatly in understanding how things work. Very knowledgeable, and excellent in communicating the processes.

KR

Karen Rice

08/07/23

5 out of 5

So helpful and informative

Date of experience: August 08, 2023

CO

Chris OConnell

08/07/23

5 out of 5

Support person was able to show me how…

Support person was able to show me how to access the accountancy tools and make a batch change - this will be very useful going forward so the call was very helpful

LT

Louis Thompson

08/07/23

5 out of 5

operator was very supportive in sorting…

operator was very supportive in sorting out the issue taking time and care.

VK

Vicky Kong

08/07/23

5 out of 5

Valuable support

Customer support via telephone and screen share make our life a lot earlier to resolve any problems we might have. The opportunity to speak to a customer service by telephone is a great way of support. Issues are resolved instantly most of the time. I am happy with the help I received.

DP

Diana Parker

08/07/23

5 out of 5

Stuart was absolutely amazing resolving…

Stuart was absolutely amazing resolving my issue. Thank you so much!

KW

Katylily Westbury-Hawkins

08/07/23

5 out of 5

Helpful

Helpful advice that answered all my questions with a patient and kind assistant.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].