9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1451-1460 out of 8356
FA
Faroque Ahmed
08/09/23
Jakki was really good
Jakki was really good. She knew QB really and was able to resolve by issues.
JB
John Bettinson
08/09/23
The young lady immediately understood…
The young lady immediately understood my problem and very quickly resolved it.
JR
Jennifer Ruth Crawley
08/09/23
knowledgeable service
knowledgeable service, every effort made to sort the problem, called me back when he said he would, sorted the problem with great knowledge and determination to sort it out including working over his contracted hours.
D
David
08/09/23
Emma was vey patient and took the time…
Emma was vey patient and took the time and trouble to investigate then resolve the problem I rang in with.
TM
THELMA MERRY
08/08/23
Speedy and Very Helpful Assistance
Dean from QBO got back to me quickly and resolved the problem
JY
JABA YARD
08/08/23
Onboarding Session
Basically Rachelle was able to answer all the questions that I had on the system
AC
Alison Chalker
08/08/23
Very helpful
Very helpful - phone answered quickly -immediately sorted problem
HB
Howard Bull
08/08/23
Very helpful
Very helpful, friendly and efficient.
SH
Sally H
08/08/23
Brilliant
Quickbooks are fantastic, they are so helpful and their system works well
X
Xin
08/08/23
I had a tricky one
I had a tricky one - posting Euro payment against GBP bills. I called in twice and on the second time I was transferred to a senior adviser Vylisa who helped me with the problem very efficiently. She is truly an expert but not everyone is though. I am happy to review on Vylisa's help today, not on my overall experience with QB support.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].