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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1441-1450 out of 8356

DH

Doug Hattam

08/12/23

5 out of 5

Session review

Marrisan sorted out all my queries efficiently , msking it a lot easier to use QB online

HG

Harry Grant

08/12/23

5 out of 5

Great call with Princess

Great call with Princess. Very informative.

M

Maggie

08/12/23

5 out of 5

Adrea

Adrea, was very helpful in solving my Vat problem. She explained the matter in detail and we resolved it quickly. A great piece of work by Andrea.

BE

Bim Ewetade

08/12/23

5 out of 5

Jonathan did well

Jonathan, the representative gave gave excellent instructions on using the system to achieve the purpose that I set out to achieve.

GC

Galopar Consulting

08/12/23

5 out of 5

They listen to queries especially if…

They listen to queries especially if not explaining correctly. They walk and talk you through it and give advise to do differently.

RM

Ruth Mildwater

08/12/23

5 out of 5

Great customer service

Great customer service - quick and efficient

JG

Julie Gratrix

08/12/23

5 out of 5

I'm new to Intuit Quickbooks UK

I'm new to Intuit Quickbooks UK - reconciling is so different and especially when I've deleted something and unsure what. Danni was so nice and very helpful - got me back to where I should of been. Thank you :)

IM

Iona McLachlan

08/12/23

5 out of 5

QB user query service always great

John dealt with my query quickly and efficiently.

DR

Denise Rushby

08/09/23

5 out of 5

Helpful customer service

Very helpful and sorted my problem quickly and efficiently

B

Bruna

08/09/23

5 out of 5

Tracey went above and beyond to help me…

Tracey went above and beyond to help me with my foreign transactions and I'm incredibly grateful for the level of support I received.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].