9.8
SpotScore
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
Effortless accounting, smarter business decisions
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Starts from $3.80 / month when monthly
Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1351-1360 out of 8356
MS
Mariella Shaw
08/27/23
Good very easy to use and June in customer support was very helpful
Date of experience: August 28, 2023
JF
Jake Farquharson
08/26/23
I had an onboarding session with…
I had an onboarding session with Marissan from QB online. It was extremely helpful and easy to understand.
C
customer
08/26/23
Perfect and happy now very confident in using the system
The lady who carried out my on boarding session was great and friendly and very helpful with getting all my accounting questions answered and getting me more used to the system. Feel a lot more comfortable and confident in using the system and how it will help my buisness moving forward.
H
Holly
08/26/23
Well informed and patient.
Well informed and patient. Onboarding session went well. Daryl was patient with me finding things and made sure I had time to finish what I was saying and find things without being rushed.
G
Graeme
08/26/23
The caller (rachelle) was very nice and…
The caller (rachelle) was very nice and patient with me. She was very informative and went through everything I needed to know. 10/10!
C
customer
08/26/23
Perfect and happy now very confident in using the system
The lady who carried out my on boarding session was great and friendly and very helpful with getting all my accounting questions answered and getting me more used to the system. Feel a lot more comfortable and confident in using the system and how it will help my buisness moving forward.
H
Holly
08/26/23
Well informed and patient.
Well informed and patient. Onboarding session went well. Daryl was patient with me finding things and made sure I had time to finish what I was saying and find things without being rushed.
JF
Jake Farquharson
08/26/23
I had an onboarding session with…
I had an onboarding session with Marissan from QB online. It was extremely helpful and easy to understand.
G
Graeme
08/26/23
The caller (rachelle) was very nice and…
The caller (rachelle) was very nice and patient with me. She was very informative and went through everything I needed to know. 10/10!
LS
Linda Snell
08/24/23
A friendly, polite, and helpful chat experience . . .
QuickBooks are introducing a new, merged, business/accountant view menu. I couldn't see "mileage" on their micro-view of what the left-hand side bar would look like (information page) and so I asked for help from QuickBooks chat. The chat was almost immediately answered by someone warm, friendly, and polite. I asked my question, the customer services representative understood what the issue was, and worked hard to help me. We were slightly handicapped by the fact that I haven't yet got up ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].