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SpotScore

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1341-1350 out of 8356

RH

Roberta Harris

08/27/23

5 out of 5

Experienced pleasant person on the end…

Experienced pleasant person on the end of phone. Understood the problem and corrected it.

RH

Roberta Harris

08/27/23

5 out of 5

Experienced pleasant person on the end…

Experienced pleasant person on the end of phone. Understood the problem and corrected it.

TA

Titi Awosika

08/27/23

5 out of 5

Diffculty in accessing QBs

The staff was helpful, not insisting on unattainable information. He understood the problem and sorted it

MU

Michael Urban

08/27/23

5 out of 5

Clear and precise instructions received…

Clear and precise instructions received to resolve the issue.

DS

Deborah Steele

08/27/23

5 out of 5

Dezza was excellent

Dezza was excellent. Her instruction was clear and at a pace that I could follow. She highlighted areas to enable the business to start accurately recording business transactions. As a result we are looking forward to using QuickBooks. Thank you.

RH

Ross Helmy

08/27/23

5 out of 5

I found Dawn remarkably helpful

I found Dawn remarkably helpful; I presented her with a difficult problem which she coped with it in an expert and helpful way. I was actually most encouraged (especially after the experience over the week-end with your dreadful semi machine chat line) it was most helpful haing her bright competent personality to cheer me on my way!

C

customer

08/27/23

5 out of 5

Problems resolved

Ana was extremely helpful,patient,knowledgeable and professional.

JC

Jane Clarke

08/27/23

5 out of 5

Very helpful

Very helpful, knew what to do and how to teach me, very polite.

SH

Simon Hickson

08/27/23

5 out of 5

Adam was helpful and friendly

Date of experience: August 28, 2023

AT

Ashley Thompson

08/27/23

5 out of 5

Great product and great support from…

Great product and great support from customer service. Jonathan was only a quick phone call away this morning. He identified my needs accurately and then assisted with the resolution which was very straightforward and save me a vast amount of time trying to figure it out myself.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].