9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1281-1290 out of 8356
EW
Emma Warburton
09/05/23
The knowledge of the assistant was…
The knowledge of the assistant was excellent which meant I got the answers quickly.
AB
Ashley B
09/05/23
"QB is great"
What do you like best about QuickBooks Desktop Pro? I love how easy Quickbooks Desktop Pro is to use; very user-friendly. It also is beneficial when correcting something as opposed to other software in the accounting world. I love how easy it is to reconcile an account and that also helps us when using FloQast to reconile. What do you dislike about QuickBooks Desktop Pro? It seems to run a little slow sometimes. I don't like when multiple people are reconciling accounts, it'll only let one ...
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CO
Carole Omran
09/05/23
Finally sorted vat anomolies- great relief
Jakki was very helpful and patient, and sorted the problem with migrated vat return figures. Thankyou
C
Customer
09/05/23
Praise for Niall
QB has caused me several problems over the years, they don't update you with changes ,random glitches etc. i had an allocation of funds problem that because i changed the name of the customer after payments had been made QB decided to state that the payments had not been made and that there were now credits !! On speaking to NIALL at QB Help desk he managed to sort the immediate problem . He was courteous, knowledgeable and generally a very helpful individual. QB should strive to employ ...
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MO
Md Omar Faruq
09/05/23
GOOD JOB
Very helpful and to the point.
VT
Vijay Thakrar
09/04/23
Jonathan was quick and helful to…
Jonathan was quick and helful to resolve my query.
EN
Elena Nikonorova
09/04/23
Very helpful
Date of experience: September 05, 2023
R
Ruth
09/04/23
Short waiting time on the phone and the…
Short waiting time on the phone and the problem was solved quickly by a knowledgeable, friendly and efficient member of staff. He also assisted me with an additional computer issue to help me going forward.
DC
Dorota Cukierska
09/04/23
The person I spoke to was very helpful
The person I spoke to was very helpful Jonathan Jackson
J
John
09/04/23
Quickbooks Query
The two folk I spoke to were unbelievably helpful and, for the first time in my dealings with Intuit over the last year or so, I got a clear and concise answer and I actually learned something about Quickbooks that I can use again.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].