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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1291-1300 out of 8356

VT

Vijay Thakrar

09/04/23

5 out of 5

Jonathan was quick and helful to…

Jonathan was quick and helful to resolve my query.

LC

lady car driver

09/04/23

5 out of 5

Amazing service from helpdesk

I was absolutely delighted with the help I received today to enter my QBO transactions correctly and submit my VAT return which is due tomorrow. Having moved from QB desktop to QBO in May, immediately followed by a period of ill health, I had not been able to familiarise myself on a regular basis with how QBO works. After spending 2 hours yesterday trying to sort out numerous transactions, I called the Helpline today and was not certain that it could all be sorted out in time. After a ...

Read more

KJ

Kathryn Johnson

09/04/23

5 out of 5

needed help with linking bank account

needed help with linking bank account, support were v quick and helpful thank you

L

Lauren

09/04/23

5 out of 5

Excellent customer service

Melanie was extremely helpful in walking me through some difficulties I was experiencing with the site, always a great team to deal with!

SH

Searching help

09/04/23

5 out of 5

Thoughtful

Thoughtful, helpful, patient, happy, insightful. Remembered me from more than a year ago.

GH

Geoff Henderson

09/04/23

5 out of 5

All questions answered politely and…

All questions answered politely and with the information we need to progress our account activity

AD

Alexandra de Croÿ

09/04/23

5 out of 5

Very quick and useful

Very quick and useful! Sorted my problem out

RD

Raheema Dakri

09/03/23

5 out of 5

June was soo helpful

June was soo helpful. answered all my questions and left me feeling confident about something I had no idea how to do she was patient kind and very very lovely to talk to

ZR

Zamir Rhemtulla

09/03/23

5 out of 5

Excellent customer service

Thanks to the incredible help of your employee, I managed to solve the issues I had.

HH

Heidi Hayman

09/03/23

5 out of 5

Very exacting

Date of experience: September 04, 2023

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].