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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1271-1280 out of 8356

LT

Louise Thomas

09/06/23

5 out of 5

Straight forward

Helpful, friendly, informative, no waffle, couldn’t hv asked for a more helpful person - thank you

M

MRO-PRO

09/06/23

5 out of 5

P11D help

Had a payroll query in relation to taxable benefits. Jakki was super and sorted things out for me

BY

Bev Yeomans

09/06/23

5 out of 5

The advisor helped me straight away so…

The advisor helped me straight away so solved my issue

SJ

sharon jones

09/06/23

5 out of 5

Very Helpful and understood my…

Very Helpful and understood my questions,

DF

Duncan Fraser

09/05/23

5 out of 5

Kelly was extremely patient

Date of experience: September 06, 2023

CO

Carole Omran

09/05/23

5 out of 5

Finally sorted vat anomolies- great relief

Jakki was very helpful and patient, and sorted the problem with migrated vat return figures. Thankyou

MO

Md Omar Faruq

09/05/23

5 out of 5

GOOD JOB

Very helpful and to the point.

C

Customer

09/05/23

5 out of 5

Praise for Niall

QB has caused me several problems over the years, they don't update you with changes ,random glitches etc. i had an allocation of funds problem that because i changed the name of the customer after payments had been made QB decided to state that the payments had not been made and that there were now credits !! On speaking to NIALL at QB Help desk he managed to sort the immediate problem . He was courteous, knowledgeable and generally a very helpful individual. QB should strive to employ ...

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AB

Ashley B

09/05/23

5 out of 5

"QB is great"

What do you like best about QuickBooks Desktop Pro? I love how easy Quickbooks Desktop Pro is to use; very user-friendly. It also is beneficial when correcting something as opposed to other software in the accounting world. I love how easy it is to reconcile an account and that also helps us when using FloQast to reconile. What do you dislike about QuickBooks Desktop Pro? It seems to run a little slow sometimes. I don't like when multiple people are reconciling accounts, it'll only let one ...

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EW

Emma Warburton

09/05/23

5 out of 5

The knowledge of the assistant was…

The knowledge of the assistant was excellent which meant I got the answers quickly.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].