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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1271-1280 out of 8356

LT

Louise Thomas

09/06/23

5 out of 5

Straight forward

Helpful, friendly, informative, no waffle, couldn’t hv asked for a more helpful person - thank you

AB

Ashvin Beezadhur

09/06/23

5 out of 5

Excellent service

Great support and knowledgeable customer service

M

MRO-PRO

09/06/23

5 out of 5

P11D help

Had a payroll query in relation to taxable benefits. Jakki was super and sorted things out for me

SJ

sharon jones

09/06/23

5 out of 5

Very Helpful and understood my…

Very Helpful and understood my questions,

DF

Duncan Fraser

09/05/23

5 out of 5

Kelly was extremely patient

Date of experience: September 06, 2023

BH

Becky Holton

09/05/23

5 out of 5

Excellent Service

Clark was very helpful resolving an issue in minutes that I thought was going to involve a data rebuild and hours of reinputting information.

NO

Neil O'Donnell

09/05/23

5 out of 5

Jessica was very helpful

Jessica was very helpful. Thanks.

JD

jo Davies

09/05/23

5 out of 5

Excellent staff member - Jakki H

I was fortunate enough to speak to Jakki H and she brilliant - very knowledgeable but explained things in a very simple way. Solved my problem in about 5 minutes!

HE

Hiwet Endrias

09/05/23

5 out of 5

Mariah.G was very helpful

Mariah.G was very helpful, patient and took time to understand the issues I were having. She worked hard to find solutions to the issues I had even though Quickbooks did not provide the reports and features I was looking for.

MC

Marian Cox

09/05/23

5 out of 5

satisfied review

The lady was patient and kind.She very clearly explained everything in detail and responded immediately to all my queries

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].