9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1231-1240 out of 8356
JT
James Thorpe
09/12/23
Great customer response!
Date of experience: September 13, 2023
AL
Andrea Love
09/12/23
Awesome customer service
Awesome customer service, easy and quick to get through to someone who could help, easy and quick to fix the issue, friendly and professional.
L
Lorna
09/12/23
Rorie stepped me through a seamless…
Rorie stepped me through a seamless account set up - reconnecting with HMRC (after HMRC sent me the wrong details!) and then connecting my bank too. If only all help webchat teams fixed problems as easily. Thank you!
BL
Bernadette Long
09/12/23
Quickbooks always sort my problem out…
Quickbooks always sort my problem out as and when I call them, no waiting around at all.
T
Trystan
09/12/23
Clear
Clear, Concise and to the point. Helpful and addressed all questions I asked
AC
Andrew Clarke
09/12/23
QB Technical Support
The assistance I received from the QB help team via telephone and sharing my computer screen was superb, and resolved my issue completely.
MH
Malcolm Harris
09/12/23
concise and accurate
Date of experience: September 13, 2023
NC
Nick Corrigan
09/12/23
Really quick & helpful
Date of experience: September 13, 2023
C
customer
09/12/23
Jesieca V was very knowledgeable
Jesieca V was very knowledgeable, patient and supportive. Much appreciated.
A
Angela
09/11/23
My call was answered quickly
My call was answered quickly, the assistant was able to tell me exactly what to do and my problem was resolved in a matter of less than 5 minutes.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].