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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1231-1240 out of 8356

BL

Bernadette Long

09/12/23

5 out of 5

Quickbooks always sort my problem out…

Quickbooks always sort my problem out as and when I call them, no waiting around at all.

AL

Andrea Love

09/12/23

5 out of 5

Awesome customer service

Awesome customer service, easy and quick to get through to someone who could help, easy and quick to fix the issue, friendly and professional.

JT

James Thorpe

09/12/23

5 out of 5

Great customer response!

Date of experience: September 13, 2023

L

Lorna

09/12/23

5 out of 5

Rorie stepped me through a seamless…

Rorie stepped me through a seamless account set up - reconnecting with HMRC (after HMRC sent me the wrong details!) and then connecting my bank too. If only all help webchat teams fixed problems as easily. Thank you!

T

Trystan

09/12/23

5 out of 5

Clear

Clear, Concise and to the point. Helpful and addressed all questions I asked

NC

Nick Corrigan

09/12/23

5 out of 5

Really quick & helpful

Date of experience: September 13, 2023

AC

Andrew Clarke

09/12/23

5 out of 5

QB Technical Support

The assistance I received from the QB help team via telephone and sharing my computer screen was superb, and resolved my issue completely.

MH

Malcolm Harris

09/12/23

5 out of 5

concise and accurate

Date of experience: September 13, 2023

C

customer

09/12/23

5 out of 5

Jesieca V was very knowledgeable

Jesieca V was very knowledgeable, patient and supportive. Much appreciated.

MB

Michael Butler

09/11/23

5 out of 5

Very professional and helpful.

I was shown exactly what I needed to do to get QuickBooks up and running. Clark was very helpful and patient as I worked my way through the site. I would recommend using QuickBooks to anybody

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].