9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1221-1230 out of 8356
AB
andi bray
09/13/23
As always great support in resolving…
As always great support in resolving techincal issues. Swift to answer the call
MK
MS KATIE HALL
09/13/23
QBO expert was good at listening
QBO expert was good at listening, methodical at getting to the root of the problem and then gave practical help in how to rectify it.
RC
R Cano
09/13/23
Really helpful advice and guidance
Dezza was clear and extremely helpful and patient with my questions. I look forward to using QuickBooks in the future.
CH
Caroline Howe
09/13/23
You always get to speak to a real…
You always get to speak to a real person which makes a huge difference. Nigel was able to help me giving great service. He was extremely polite and had plenty of time for me. I have confidence in contacting Quickbooks should I need to in the future.
K
Karen
09/13/23
Very quick at helping me solve my query.
Date of experience: September 14, 2023
E
Eunice
09/13/23
Excellent Customer Service and Experience
The customer service was excellent especially from Zainab. I would highly recommend the use of QuickBooks!
MV
Mark Vokes
09/13/23
I had a problem regarding old VAT…
I had a problem regarding old VAT returns and Lisa was excellent - understood my problem, and got straight to the solution. Thanks Lisas.
S
Syd
09/13/23
Ashima was extremely helpful and lovely…
Ashima was extremely helpful and lovely to speak with,. She took the time to understand my issue and ultimately helped fix the issue I rang for.
A
Ania
09/13/23
Great Technical Support!
Nigel provided great technical support and was very helpful! Can't imagine more attentive customer service and technical support.
M
Mike
09/13/23
Enrico
Enrico was very helpful, polite and knowledgeable of QB.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].