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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1221-1230 out of 8356

CH

Caroline Howe

09/13/23

5 out of 5

You always get to speak to a real…

You always get to speak to a real person which makes a huge difference. Nigel was able to help me giving great service. He was extremely polite and had plenty of time for me. I have confidence in contacting Quickbooks should I need to in the future.

RC

R Cano

09/13/23

5 out of 5

Really helpful advice and guidance

Dezza was clear and extremely helpful and patient with my questions. I look forward to using QuickBooks in the future.

MK

MS KATIE HALL

09/13/23

5 out of 5

QBO expert was good at listening

QBO expert was good at listening, methodical at getting to the root of the problem and then gave practical help in how to rectify it.

J

Jeannie

09/13/23

5 out of 5

Our problem was resolved quickly and…

Our problem was resolved quickly and efficiently. Very impressed with the Live Chat expert

S

Samun

09/13/23

5 out of 5

very good I was looked after

Date of experience: September 14, 2023

MV

Mark Vokes

09/13/23

5 out of 5

I had a problem regarding old VAT…

I had a problem regarding old VAT returns and Lisa was excellent - understood my problem, and got straight to the solution. Thanks Lisas.

S

Syd

09/13/23

5 out of 5

Ashima was extremely helpful and lovely…

Ashima was extremely helpful and lovely to speak with,. She took the time to understand my issue and ultimately helped fix the issue I rang for.

A

Ania

09/13/23

5 out of 5

Great Technical Support!

Nigel provided great technical support and was very helpful! Can't imagine more attentive customer service and technical support.

M

Mike

09/13/23

5 out of 5

Enrico

Enrico was very helpful, polite and knowledgeable of QB.

E

Eunice

09/13/23

5 out of 5

Excellent Customer Service and Experience

The customer service was excellent especially from Zainab. I would highly recommend the use of QuickBooks!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].