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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1211-1220 out of 8356

G

gabriella

09/16/23

5 out of 5

Great customer support - Best in the business

QuickBooks provide a great customer support. Its amazingly good. Best in the business

RL

Russell Lee

09/16/23

5 out of 5

Great onboarding session today

Great onboarding session today. All my questions were answered in a straightforward and easy way Excellent

JP

Joe Papworth

09/16/23

5 out of 5

Good service

John was knowledgeable and quickly helped resolve my query.

BS

Ben Sharvit

09/16/23

5 out of 5

Please read this review as some who really needed assistance …

I have never received a better customer service than Benjamin Alan! Ever in my life. Not just a service but he showed me what real customer service is! and not just from his professional expert skills, but also from his patience, understanding and compassion. He was willing to help with everything, to the last minute!! And Everytime I asked a question, he didn’t forget to go back to the other questions I’ve had, even though I had already forgotten, I am inspired by the genuine help of ...

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VD

val dagger

09/16/23

5 out of 5

BRILLIANT FAST AND QUICK RESPONSE

YOUR OPERATIVES WERE SOOO GOOD

LM

Laura Morgan

09/16/23

5 out of 5

Customer Service Excellence.

Darryl lessened to my query without interruption and resolved the issue speedily.

D

Debbie

09/16/23

5 out of 5

Pension error...corrected

Dave knew exactly what needed to be obtained from my query

SK

Sayeesh K

09/14/23

5 out of 5

"Easy application"

What do you like best about QuickBooks Desktop Pro? Speed and very user-friendly. Even a new resource can use it without much training. What do you dislike about QuickBooks Desktop Pro? Navigation is a bit tougher when compared with desktop QB. Also please make reports more customizable. What problems is QuickBooks Desktop Pro solving and how is that benefiting you? Technical issues during network issues. Not able to compete with opponents in India

S

Samun

09/13/23

5 out of 5

very good I was looked after

Date of experience: September 14, 2023

J

Jeannie

09/13/23

5 out of 5

Our problem was resolved quickly and…

Our problem was resolved quickly and efficiently. Very impressed with the Live Chat expert

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].