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9.8

SpotScore

Quickbooks

QuickBooks Reviews in November 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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QuickBooks Reviews & Ratings

4.83

Excellent

Based on 8154 ratings & 8365 reviews

Are you using QuickBooks?

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terrible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

QuickBooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1201-1210 out of 8356

A

Andrea

09/20/23

5 out of 5

Salman was extremely helpful and took…

Salman was extremely helpful and took me through the process of sorting our issue.

JP

Jane Price

09/18/23

5 out of 5

Use of Quick Books is new to me

Use of Quick Books is new to me - June explained clearly what needed to be done, at a speed I could follow Put me at ease and really helped resolve my query Thank you

GW

Geoffrey Wheeler

09/18/23

5 out of 5

Quick response

Quick response, being able to talk to someone who knew the software enough to be able to investigate options I wasn't aware of.

JG

Julie Greenwood

09/17/23

5 out of 5

Great customer service skill

Great customer service skill, polite and helpful and spoke very clearly. The call lasted > 1 hour and it was a breeze, productive call, matter resolved. Fabulous guy!!!!

J

jess

09/17/23

5 out of 5

Great experience

The person that I spoke to was very helpful! They answered all of my questions and were friendly.

SH

Suzanne Holland

09/17/23

5 out of 5

June was very helpful and easy to talk…

June was very helpful and easy to talk to. Everything resolved.

JM

Joana Melencio

09/17/23

5 out of 5

John is really helpful.

Date of experience: September 18, 2023

D

David

09/17/23

5 out of 5

Excellent contact

Date of experience: September 18, 2023

P

Penny

09/17/23

5 out of 5

Issues with NI code on QB

D gave me the information I needed to make a decision about how to deal with the issue I have with NI codes on QB. I have spoken with other people about this, but she has given me the most useful information to date and was very friendly and pleasant to talk to.

G

Georgie

09/16/23

5 out of 5

Super helpful

Super helpful, clear assistance. Andrea was really patient and friendly, and worked with me until we had solved the issue. Thank you!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].