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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1121-1130 out of 8356

I

IH

10/01/23

5 out of 5

Very helpful

Date of experience: October 02, 2023

DJ

Diana J Banks

09/28/23

5 out of 5

2 Minutes to resolve! Brilliant

Simple, friendly and efficient

F

FF

09/28/23

5 out of 5

Excellent assistance

Very clear and helpful

LC

Lewis Cartwright

09/28/23

5 out of 5

Helpful customer support who resolved…

Helpful customer support who resolved my issue quickly.

C

Chloe

09/28/23

5 out of 5

Phoebe my advisor was really friendly…

Phoebe my advisor was really friendly and knowledgable. She was able to answer all of my questions and help me to feel ready to start using Quickbooks for my business.

J

Jane

09/28/23

5 out of 5

Very helpful and explained procedure on…

Very helpful and explained procedure on submitting VAT and also gave me some other tips

AT

Andrew Thornby

09/28/23

5 out of 5

Very helpful

Date of experience: September 29, 2023

SD

Seb Dadbin

09/28/23

5 out of 5

Really helpful

Really helpful, friendly. QuickBooks is a minefield but the advisor was a massive help.

AA

Angela Aspinall

09/28/23

5 out of 5

Answers the telephone quickly

Answers the telephone quickly Is quick to get on a screen share to sort the problem Finds a resolution quickly

JT

Jenny Turner

09/28/23

5 out of 5

Excellent & friendly customer support

Excellent & friendly customer support Used a share-screen function which was really helpful too.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].