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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1131-1140 out of 8356

MC

Moorhouse Communications

09/28/23

5 out of 5

Helpful, knowledgeable and patient

Really helpful, knowledgeable and patient. 5 star service.

RB

Ravinder Bhamra

09/28/23

5 out of 5

All issues answered

Date of experience: September 29, 2023

KE

Karen Edge

09/28/23

5 out of 5

Very helpful and friendly

Date of experience: September 29, 2023

SW

Stephen Wightman

09/28/23

5 out of 5

First Class Service

First Class Service I was really struggling with my VAT returns and the helpline sorted it out despite talking nearly an hour - great service

S

simonparr

09/28/23

5 out of 5

Very pleased with QBs response and an…

Very pleased with QBs response and an amicable resolution Thank you

RW

Robert Ware

09/28/23

5 out of 5

helpful

Very helpful and informative.

SP

Sharon Peak Celebrant

09/28/23

5 out of 5

Good

The QB agent was helpful and knowledgeable

CW

Carol Williams

09/27/23

5 out of 5

Understood Problem and clear…

Understood Problem and clear instructions to sort it out

L

Lucy

09/27/23

5 out of 5

Excellent support from Quickbooks agent

The agent was very knowledgeable about Quickbooks and was really helpful in explaining what I needed to do to resolve my enquiry.

GB

Georgia Bishop

09/27/23

5 out of 5

Cassandra was very helpful and was…

Cassandra was very helpful and was bright and chirpy on the phone making the whole experience a lot less stressful. Good knowledge, knew exactly where and what details we needed to check and solved the issue very quickly!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].