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9.8

Spot Score

Quickbooks

Quickbooks Reviews in July 2026: User Ratings, Pros & Cons

Effortless accounting, smarter business decisions

4.83

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Quickbooks Reviews & Ratings

4.83

Excellent

Based on 8404 ratings & 8365 reviews

Rating Distribution

Excellent

(7644)

Very Good

(459)

Good

(114)

Poor

(41)

Terible

(107)

Spotsaas Editor’s POV

The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more

Quickbooks pros and cons

  • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

  • Fast and efficient issue resolution, often within minutes or a single call.

  • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

  • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

  • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

  • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

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Showing 1111-1120 out of 8356

MA

M Atkinson

10/02/23

5 out of 5

Helpful onboarding experience

Reviewing an onboarding call with a rep from QB. I feared I might have been talked at for 45 mins but in fact Princess Mae was super helpful and happy to spend the time answering the specific questions I had. She listened to my concerns and the issues I was running into and offered to share product feedback with the development team.

H

Hugo

10/02/23

5 out of 5

Very helpful information from Clark

Very helpful information from Clark. Thank you

P

paula

10/02/23

5 out of 5

Reconciling

The gentleman who dealt with my query was a great help sorted it for me and certainly had loads of patience with me, felt very comfortable talking with him

MD

M Dornan

10/02/23

5 out of 5

Very helpful and patient lady dealt…

Very helpful and patient lady dealt successfully with all of my queries!

SJ

Shelita Jones

10/01/23

5 out of 5

Very helpful and friendly

Date of experience: October 02, 2023

B

Bode

10/01/23

5 out of 5

Quick, knowledgeable, and friendly service

Quick, knowledgeable, and friendly service. What more could I ask for?

CS

customer Sonny - Gibsons Chartered Accountants

10/01/23

5 out of 5

Brilliant support

I was able to contact their QuickBooks's support team over the phone without any delays. Once I described the issue, support staff was able to access my screen on a ready only mode and guided me through the steps to resolve the issue. All dealt with courteously and with patience.

KW

Karen Woods

10/01/23

5 out of 5

Payroll

The gentleman I spoke to was very helpful and patient and we managed to sort the problem

TF

The Financial Package Ltd

10/01/23

5 out of 5

Fabulous!

Fabulous! Quickbooks is one of the easiest bookkeeping packages to use. The call centre are amazing and always help so quickly. I love it

LO

Linda O'Rourke

10/01/23

5 out of 5

Solved the problem very quickly.

Date of experience: October 02, 2023

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].