9.8
SpotScore
QuickBooks Reviews in November 2026: User Ratings, Pros & Cons
Effortless accounting, smarter business decisions
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QuickBooks Reviews & Ratings
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Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
QuickBooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1101-1110 out of 8356
AE
ALLROUND ENGINEERING LTD
10/04/23
Very patient & talked me through…
Very patient & talked me through everything clearly
E
Emily
10/03/23
Thank you Jerly for a great intro to…
Thank you Jerly for a great intro to the software giving me the confidence in accounting to start my business! I think it's fab QuickBooks offer advice on how to use the software on joining (and with ongoing support). As someone completely new to accounting I found it super helpful and once you know how to do everything it's straight forward.
S
Skehan
10/03/23
EXCELLENT SERVICE
Date of experience: October 04, 2023
JR
Jeremy Roff
10/03/23
Dawn was extremely helpful
Dawn was extremely helpful, taking a lot of time to go through a complex area.
RT
Rachel Thomas
10/03/23
Enrico was very clear and helpful.
Date of experience: October 04, 2023
HA
Hira Ahsen
10/03/23
excellent service as always no doubt…
excellent service as always no doubt better then xero
P
paula
10/02/23
Reconciling
The gentleman who dealt with my query was a great help sorted it for me and certainly had loads of patience with me, felt very comfortable talking with him
H
Hugo
10/02/23
Very helpful information from Clark
Very helpful information from Clark. Thank you
MD
M Dornan
10/02/23
Very helpful and patient lady dealt…
Very helpful and patient lady dealt successfully with all of my queries!
MA
M Atkinson
10/02/23
Helpful onboarding experience
Reviewing an onboarding call with a rep from QB. I feared I might have been talked at for 45 mins but in fact Princess Mae was super helpful and happy to spend the time answering the specific questions I had. She listened to my concerns and the issues I was running into and offered to share product feedback with the development team.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].