9.8
Spot Score
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1011-1020 out of 8356
JG
Joanne Greenwood
10/18/23
Whenever I phone Quick books the staff…
Whenever I phone Quick books the staff are brilliant, they help with any problems and get things sorted so I am happy with them. No issues with taking things to the next level if they need to ongoing support never a problem.
SI
Sirajul Islam
10/18/23
Well explained
Date of experience: October 19, 2023
DD
Daniel Duke
10/18/23
The onboarding process was seemless
The onboarding process was seemless. I was able to integrate with my banking platform without issue. I chose to spend 45 minutes with a Quickbooks account manager and they were fantastic at answering my questions in a patient and thorough way. I have confidence that support is available if (when) I have questions in the future. I would recommend Quickbooks!
MM
Mark McGlone
10/18/23
QuickBooks
QuickBooks The assistant was knowledgeable and helpful
SF
Simone Fontaine
10/18/23
I have received great customer service…
I have received great customer service support in regards to my issue. The agent was professional, patient and very knowledgeable. It was a pleasure to deal with Quickbooks
TT
Tracey Thompson
10/18/23
Very helpful
Very helpful, knowledgeable. Very polite.
DC
David Corben
10/18/23
Reconciliation Problem Solved
Had a problem with reconciliation of my bank account and Dawn was at the other end of the Help Line and was able to solve my problem.
PP
Penny Pallett
10/18/23
Gillian was brilliant
Gillian was brilliant - gave us lots of time and helped us get set up. Excellent
BC
Billie Chasty
10/17/23
Helpful QB advice & instructions
Michael helped resolved a number of issues I had with QB this morning. He was very patient, taking time to explain how things worked with QB - which incidentally is new to me. Michael couldn't have been more helpful and efficient. I am very happy with the help I received. Thank you Michael. You are a star!
SC
SANDY COVE MEDIA
10/17/23
Questions answered
Questions answered, problems solved. I had a great conversation with the person allocated to respond to my queries. All dealt with efficiently within a matter of minutes. Thank you.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].