9.8
Spot Score
Quickbooks Reviews in July 2026: User Ratings, Pros & Cons
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Quickbooks Reviews & Ratings
Spotsaas Editor’s POV
The support team is a key strength. Advisors like Sam, Josh, and Sunny provide technical guidance and troubleshooting that helps users get up to speed quickly. Response times are fast, and the team resolves most issues on the first contact. The product handles payroll and VAT calculations with a straightforward interface. Users report that core workflows take ...Read more
Quickbooks pros and cons
Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.
Fast and efficient issue resolution, often within minutes or a single call.
Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.
Helpful for beginners and non-technical users, with clear step-by-step guidance provided.
Some technical issues require contacting support, such as connectivity problems with apps and account recovery.
Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.
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Showing 1021-1030 out of 8356
A
AR
10/17/23
Very helpful re my finickety questions
Very helpful re my finickety questions, and answered everything I needed to know in a helpful and straightforward way.
SB
Simon Bell
10/17/23
Excellent customer support team
I called the Quickbooks support team with a query and they could not have been more helpful. They quickly understood my issue and helped me resolve it.
S
Sharon
10/17/23
Great service
Mike listened to my problem and Quickly analysed it. he was knowledgeable and helpful. He was able to give me the information I needed to solve the problem.
MH
Mary Hatch
10/17/23
problem sorted!
Quickbooks worked with me to to show me how to record GBP payments against 3 Euro Bills. I had got myself very confused and they managed to unravel it for me and get the transactions recorded properly
J
Julian
10/17/23
Rachelle was great
Date of experience: October 18, 2023
L
Lucy
10/17/23
Cassandra was so patient and helpful
Cassandra was so patient and helpful. I have had many troubles as I have joined the company half way through with no real hand over. I really rate the QuickBooks help, they never make me feel 'silly' and are very knowledgeable. I have also recently had Joanne help me and she was equally as brilliant.
S
Sarah
10/17/23
Customer Care
I have been using QuickBooks for several years and I am very happy with the services provided to me.
H
HFG
10/17/23
Brilliant customer service from Michelle
The brilliant customer service from Michelle today meant I overcame a connection issue with my bank and QBs that had been taking weeks to resolve. It turns out it wasn't an issue with either the bank or QBs but Michelle was the only one who asked sensible questions ... like have you got a pop up blocker switched on?! She also knew that the notification would be in the banking app and not a text message like so many other notifications. I could have saved hours if I had known this, but ...
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YM
Yogesh Mistry
10/16/23
Helpful agent
Helpful agent, answered my queries and was proactive.
J
Jane
10/16/23
Adam is a star
Adam is a star. He immediately put me at ease and reassured me he could fix my problem which he did and other issues as well as I added a few more feeling confident he knew his stuff. He was very friendly and knowledgeable. What a great guy and asset to QB 👍
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].