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9.5

SpotScore

PureVPN - VPN Software

PureVPN Reviews in September 2026: User Ratings, Pros & Cons

Protect your privacy and unlock the internet.

4.86

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PureVPN Reviews & Ratings

4.86

Excellent

Based on 4360 ratings & 4534 reviews

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Rating Distribution

Excellent

(4257)

Very Good

(143)

Good

(20)

Poor

(18)

Terrible

(96)

Spotsaas Editor’s POV

PureVPN delivers fast, stable connections across 6,500+ servers globally, with native support for streaming, torrenting, and P2P traffic. The interface is straightforward—split tunneling, WireGuard protocol, and kill switch are all accessible from the main menu without buried settings. Support responds within 24 hours for most tickets and typically resolves ...Read more

PureVPN pros and cons

  • Reliable and stable VPN performance with consistently fast connections, ideal for streaming, torrenting, and secure browsing.

  • Interface is easy to navigate even for novice users.

  • Extensive server options globally, catering to a variety of usage needs and preferences.

  • Excellent customer support, with quick response times and knowledgeable representatives who consistently resolve issues effectively.

  • Occasional issues with connecting or renewing the subscription, though typically resolved quickly by support.

  • Initial setup or troubleshooting might require help for less tech-savvy users.

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Showing 1621-1630 out of 4534

RH

Ron Hasling

08/02/22

5 out of 5

Could not connect vpn but Summer solved…

Could not connect vpn but Summer solved the problem in one reply by advising a switch to wireguard protocol.

AM

Arvilson Manguiat

08/02/22

5 out of 5

Good customer care service

The customer care agent was patient and really helpful, keep up the good work Summer. Thanks again for your help!

DJ

Damian Jankowski

08/02/22

5 out of 5

Not working the dedicated IP addon on LInux

I had a problem with Dedicated IP addon on my linux machine: I was able to connect with the vpn server, but as a result I still had a dynamic IP. The support expert that was assigned for my case - Summer, helped me a lot, by giving step by step instructions we have finally found the cause which was a small mistake in my configuration. Also the response time was pretty short. Giving 5/5.

TR

Terrence Rippon-Robinson

08/02/22

5 out of 5

Had a severe connection issuse today…

Had a severe connection issuse today but Summer was excellent and helped me brilliantly :) Thanks, Summer x

S

sridhar

08/02/22

5 out of 5

Regarding Pure VPN

I have been using this VPN for the past 4 years and with constant updates and upgrades this is pure and very good to use. Regarding privacy and safety purevpn is doing the best. The connection is very fast and not consuming data like other vpn's. One of the best vpn and reliable about encryption on line. Subscription is also worth the money. I recommend for use without any problems.

AP

Atul patel

08/01/22

5 out of 5

Pure VPN online chat support

Pure VPN online chat support are very good, I spoke with Summer who helped me through a connection issue. I am a bit if a technophobe and they were understanding and patient until the issue was resolved.

M

Marius

08/01/22

5 out of 5

excelent tool

Date of experience: August 02, 2022

JD

Jonny December

07/30/22

5 out of 5

Im living abroad and needed to purchase…

Im living abroad and needed to purchase a VPN to access many sites from the usa. I've never used one before and was unable to get it to work on HULU and other sites. I wrote "live chat" and was helped with all my queries by Alfred. He spent over half an hr walking me through how to enable everything and get it to work perfectly. Great experience with customer service. Thank you Alfred

SD

Shaily Doshi

07/30/22

5 out of 5

Fabian helped us resolve our issue…

Fabian helped us resolve our issue immediately on live chat. Thanks heaps.

DQ

Dustin Quarles

07/30/22

5 out of 5

5 Star Support

Hands down the best service I've used. I had a connection issue so I contacted support and Ethan emailed me back quickly and solved the problem right away. I wouldn't use another VPN. Thanks again Ethan, You Guys Rock!!!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].