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ProProfs Chat - Live Chat Software

ProProfs Chat Reviews in July 2026: User Ratings, Pros & Cons

Streamline chat support and increase customer engagement.

4.5

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Starts from $10 / User / Month when Billed Yearly

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ProProfs Chat Reviews & Ratings

4.5

Very Good

Based on 53 ratings & 70 reviews

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Rating Distribution

Excellent

(41)

Very Good

(17)

Good

(12)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

ProProfs Chat is a live chat platform built for teams that need quick message templates and internal collaboration. It includes real-time visitor monitoring and chat metrics, making it useful for support teams handling multiple conversations at once. Before shortlisting, verify that ProProfs Chat's canned responses and team chat features match your workflow. ...Read more

ProProfs Chat pros and cons

  • Predefined messages for efficiency

  • Operator-to-operator chat

  • Customizable chat windows

  • Real-time visitor monitoring

  • Limited integrations

  • Basic analytics features

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].