Prodoscore Reviews in May 2025: User Ratings, Pros & Cons

"Prodoscore is a good tool but very expensive in comparison to the other tools we use."

What do you like best about Prodoscore? I like how irrespective of the device we use, the data gets collected, the other tools we use are agent based which collects data for laptops only. This helps us show our performance when we respond to emails or chats off-hours using our phones, which still gets captured, plus the team incorporated our suggestions in no time and enabled the feature requested for better analysis. I like the support I receive from Lucia Carillo, she is available anytime ...

"Prodoscore has enabled us to manage a hybrid remote team."

What do you like best about Prodoscore? Being able to monitor remote employees' efforts. What do you dislike about Prodoscore? I do not like the PTO feature. You can only log the PTO the day after it happens and then it takes 24 hours to adjust the metrics. What problems is Prodoscore solving and how is that benefiting you? By having data available we are able to keep employees accountable.

"Great product, would love more integrations"

What do you like best about Prodoscore? Prodoscore offers a nice Microsoft and Phone system integration- this ensures that activities are not double counted for employees. There is also a nice heirarchy that can be built into prodoscore so that managers and directors only have access to individual teams. What do you dislike about Prodoscore? I would love the ability to connect different phone systems for different user groups. In addition, I'd like to be able to make custom user group names ...

"Definitely Worth It"

What do you like best about Prodoscore? The ability to monitor incoming and outgoing messages, chats, etc. We are able to ensure that our messaging is correct and our employees are providing proper guidance to our clients. What do you dislike about Prodoscore? The actual score is a bit difficult to dial in correctly. We have had some issues with some of the connections between Prodoscore and some of the software services we use. While the Prodoscore team attempts to resolve these issues, it ...

"Review of Prodoscore - First weeks view"

What do you like best about Prodoscore? The navigation is simple and easy to use. I like how each tool, timestamp, and reporting work together, and the visual representation of the information is well thought out. What do you dislike about Prodoscore? We are currently having issues with our dynamics integration as part of our Demo. With the limited time of the demo account, this does cut into our ability to evaluate the usefulness. Some of the markers identified as productivity in the ...

"Prodoscore has increased my production"

What do you like best about Prodoscore? the visual statistics are helpful in making an effective competition between myself and my peers. What do you dislike about Prodoscore? Nothing at all, the app and the emails work as they should What problems is Prodoscore solving and how is that benefiting you? Benefits include having more accountability for work while working remote

"insightful tool that needs some work."

What do you like best about Prodoscore? i love seeing trends day over day of what tasks are being done at what rate. What do you dislike about Prodoscore? i dont like that i dont have a full understanding of weight. What tasks weigh more? what calculates the score? What problems is Prodoscore solving and how is that benefiting you? workload mostly, and how to better address what tasks are being handled by whom.

"Project Manager"

What do you like best about Prodoscore? Helps keep track of my progress at work. What do you dislike about Prodoscore? Not always accurate for the progress at work. What problems is Prodoscore solving and how is that benefiting you? How to show I have progressed over time. Show my productivity

"Great tool"

What do you like best about Prodoscore? Daily updates on the team. Great way to keep tabs when working remotely. What do you dislike about Prodoscore? The tool only measures certain apps so if your team is working on something that is not measured it could appear that they are not as productive as others. Recommendations to others considering Prodoscore: Great way to monitor your team from anywhere. Users in the same role become competitive and it is a great way to train other ...

"We love this productivity tool."

What do you like best about Prodoscore? The visibility to productivity trends and the opportunity that the tool provides to increase sales effectiveness. What do you dislike about Prodoscore? It would be a better experience to be able to capture less known thrird party application activity. What problems is Prodoscore solving and how is that benefiting you? We are using the tool to measure our sales team's productivity and can quickly identify areas of improvement that will untimately ...