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Privy Reviews in June 2026: User Ratings, Pros & Cons

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3.7

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Privy Reviews & Ratings

3.7

Very Good

Based on 73 ratings & 132 reviews

Rating Distribution

Excellent

(110)

Very Good

(13)

Good

(1)

Poor

(0)

Terible

(8)

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Showing 1-10 out of 132

VD

Victoria D

06/02/23

3.5 out of 5

"privy"

What do you like best about Privy? They have a staff of real people available for help. What do you dislike about Privy? I think that the font options are ugly. I hate having to add images to have nicer fonts. What problems is Privy solving and how is that benefiting you? streamlining marketing via emial/text

WR

Wendy R

04/05/23

4.5 out of 5

"This program is AWESOME."

What do you like best about Privy? I love being able to see the statistics. What do you dislike about Privy? Nothing really. They keep improving the program. Recommendations to others considering Privy: Join and start using this program to help you. What problems is Privy solving and how is that benefiting you? Increased sales and communication. More sales and affiliates are joining.

AU

Anonymous User

10/15/22

5 out of 5

"Love it! Easy To Use Email and Text"

What do you like best about Privy? I like the easy email templates. I have used other email systems that where not as user friendly What do you dislike about Privy? Only think I can't figure out on there is how to build a landing page. Recommendations to others considering Privy: I love the app. The only thing I'm not able to use it for is landing pages. What problems is Privy solving and how is that benefiting you? It started me with a text service and I didn't have that before.

AU

Anonymous User

10/12/22

5 out of 5

"Privy... A Game Changer!"

What do you like best about Privy? I appreciate the easy access to knowledgeable support staff and their marketing advice. What do you dislike about Privy? I would like to see more campaign templates. Recommendations to others considering Privy: Just get started and don't look back. You won't regret it! What problems is Privy solving and how is that benefiting you? We are trying to increase customer reach and retention. We have been quite successful with our email signup campaign as well as ...

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AC

Alberto C

08/31/22

5 out of 5

"Privy"

What do you like best about Privy? easy to use and easy to set up. Plus it works. What do you dislike about Privy? the integration to zapier was a little time consuming, but we figured it out. What problems is Privy solving and how is that benefiting you? it helps with our lead capure. Plus the spin to win was great.

AU

Anonymous User

08/25/22

5 out of 5

"Privy is the best!"

What do you like best about Privy? We utilize Privy's special technology for their pop-ups and email/SMS capture. It has been the best way for our business to capture contact information from our customers - way better than shopify's native capture or even klaviyo's capture. What do you dislike about Privy? I do not dislike anything about Privy. We primarily utilize Privy for their pop-ups and abandoned cart emails, but do not utilize much of the rest of their suite. What problems is Privy ...

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AU

Anonymous User

08/25/22

5 out of 5

"Love it"

What do you like best about Privy? easy to use and easy to learn, it's one of those things you set and forget What do you dislike about Privy? Honestly, so far I like everything, what I didn't like was because I was doing it wrong, and they helped me correct my mistake. What problems is Privy solving and how is that benefiting you? Especially the automation of my emails

AU

Anonymous User

08/25/22

4.5 out of 5

"Surprisingly versatile pop-up utility."

What do you like best about Privy? The open-ended nature of the platform lets us customize our on-site displays not only to drive conversion but to alert customers to changes, closures, and anything we need to communicate. What do you dislike about Privy? It would be nice if the connection with BigCommerce were a little more full-fledged (parity with Shopify). What problems is Privy solving and how is that benefiting you? Privy lets us grow our lists, but also allows us to explore different ...

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BN

Brie N

08/25/22

5 out of 5

"We Love Privy!"

What do you like best about Privy? Privy is a great tool for any business to have! My favorite things within the platform would be: 1. How easy it is to make updates 2. Their very helpful and attentive team 3. QBRs are THE BEST! They know how to support you, make suggestions, and help set you up for success. What do you dislike about Privy? I have not found to much not to like! I would say that if anything, have a more organized dashboard would be great, but outside of some minor ...

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YW

Yashika W

08/25/22

5 out of 5

"Awesome experience"

What do you like best about Privy? I love that privy has good templates to use What do you dislike about Privy? sometimes it can be a bit confusing(for me at least) using some of the templates when creating emails. What problems is Privy solving and how is that benefiting you? Privy is collecting contact info when customers enter my website and I have auto emails in place to assist with things like cart abandonment etc

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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