Privy Reviews in June 2026: User Ratings, Pros & Cons

"Love Privy for My Business"

What do you like best about Privy? I started out using Privy for my pop-up to capture leads in multiple ways. Then decided to use them for email marketing. We set up automations, cart abadonement campaigns and weekly email campaigns.They have great customer service and sales support to assist in building out automations, if you want or need the help. I would highly recommend Privy! What do you dislike about Privy? The only downside to Privy is the reporting. I wish there was more detailed ...

"Privy has been very easy to use whilst being in-depth and robust enough to do the most"

What do you like best about Privy? Privy remains easy to use but does not let its ease of use keep it from being able to accomplish everything and more we expect from its promises. What do you dislike about Privy? If I had to find something to dislike, it would be the layout, it takes a little bit to get adjusted to, but once you've adjusted, it all makes sense. What problems is Privy solving and how is that benefiting you? Privy is helping us build up our email marketing list, this is ...

"Privy Ups The Game"

What do you like best about Privy? Not only is the customer service amazing, but the increase in email signups and open rates is incredible! I love having a CSM to help me every step of the way. What do you dislike about Privy? The Privy team is always working to fix little bugs here and there, but what service doesn't have small issues here and there? The important thing is they work hard to fix them ASAP! What problems is Privy solving and how is that benefiting you? Privy has helped my ...

"Powerful Marketing Toolkit"

What do you like best about Privy? It's very easy to create pop-ups, banners and other marketing elements. I can have any team member create them in minutes. What do you dislike about Privy? So many tools to choose from.. sometimes it takes a moment to find just the right one for the promotion we're running. What problems is Privy solving and how is that benefiting you? We were losing a lot of web site visitors. Now with an exit pop-up we're capturing a high percentage of people we would ...

"Really great for creating newsletter campaigns and gathering emails from sign ups on your website."

What do you like best about Privy? Newsletter campaigns and the ability to create aesthetic pop-ups on your website shop. I like to use the column tools in the newsletter edits to add text and images to create compelling emails. What do you dislike about Privy? The price depends on which subscription you choose and how many email sign-ups you have, so the bigger your brand grows, the cost does as well. That might be the only thing I dislike. Recommendations to others considering ...

"Great free marketing tool-Privy Text is fast and easy!"

What do you like best about Privy? Privy is easy to navigate and create newsletters to send out to our customer base. Privy text has been easy to use as well, it's a fast way to send out messages to those who have signed up for text! Customer support is always helpful when I am having an issue, they respond fairly fast and get the job done. I like that there are ways to segment my emails as well, especially when I wanted to resend out a sale reminder, but didn't want to include those that ...

"Sooo worth the investment! The ROI is unmatched in the field with the SMS marketing feature"

What do you like best about Privy? We have loved our transition to Privy- it has replaced 2 other softwares we used to use for marketing- saving us hundreds of dollars and making us thousands in return- literally. The onboarding makes it easy to understand and use. What do you dislike about Privy? So far, the segmentation of customers. We are B2B and B2C and it's hard for privy to pick up which type of customer it is. But we've worked around by using privy for general marketing and not ...

"Great experience so far!"

What do you like best about Privy? The customer service and quality of calls. What do you dislike about Privy? I wish there were more of a variety of email templates to choose from. Recommendations to others considering Privy: N/A What problems is Privy solving and how is that benefiting you? I've been able to reach more customers and gain more sales through email marketing via just social media.

"Amazing program"

What do you like best about Privy? Everything, it's easy to use and it works very well, it has made me money, on sales I could have lost. What do you dislike about Privy? Nothing , I like everything about it, it's making me money what's there not to like about it? Recommendations to others considering Privy: Don't think twice , it won't disappoint you What problems is Privy solving and how is that benefiting you? It has recovered many sales from the app

"Made me money!"

What do you like best about Privy? I like how this app makes me money, it works every time without fail. What do you dislike about Privy? Nothing so far, the app does what it is suppose to. What problems is Privy solving and how is that benefiting you? The problem of not getting visitors' info.