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PrivateVPN - VPN Software

PrivateVPN Reviews in August 2026: User Ratings, Pros & Cons

Securely connect to your home network from anywhere.

4.94

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PrivateVPN Reviews & Ratings

4.94

Excellent

Based on 3043 ratings & 3043 reviews

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Rating Distribution

Excellent

(2956)

Very Good

(53)

Good

(10)

Poor

(6)

Terrible

(18)

Spotsaas Editor’s POV

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

PrivateVPN pros and cons

  • Easy access to home network

  • Secure internet connection

  • Protects online transactions

  • Anonymous browsing

  • Limited server locations

  • May slow down internet speed

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Showing 361-370 out of 3043

S

Sil

03/05/24

5 out of 5

Issue resolved within minutes

I contacted the support team because of a connectivity issue and JC looked into the matter for me. He resolved the issue competently within minutes and was very friendly throughout the process. I was extremely happy with his assistance.

MC

Marco Cameron

03/05/24

5 out of 5

Tom had the incredibile capability to…

Tom had the incredibile capability to explain how to solve a technical problem to a person, like me, without any computer knowledge. Bravo!

CN

Coördinator NBCCB

03/05/24

5 out of 5

Dale was a great help

Date of experience: March 06, 2024

SL

Steve Ladbrooke

03/04/24

5 out of 5

From sending an email for support to…

From sending an email for support to receiving a reply was just minutes and not hours or days like some companies. Private VPN is a company that prides itself on supporting their customers. In my instance Tom replied quickly with concise instructions to rectify my problem. Absolutely brilliant. Thank you Tom.

JL

Jeremiah Lewis

03/03/24

5 out of 5

Logging into an account while connected to VPN

I had an issue logging into one of my accounts while connected to my VPN. I emailed support and JL responded to my email in 2-3 minuets and guided me through the process of getting the issue fixed. JL was polite and quick to respond during the troubleshooting process. I would strongly recommend PrivateVPN to anyone, and put any doubts they may have about service and support to rest.

K

Keks

03/02/24

5 out of 5

Tom was very patient and stayed with me…

Tom was very patient and stayed with me online until I felt okay to log off.

K

Keks

03/02/24

5 out of 5

Tom was very patient and stayed with me…

Tom was very patient and stayed with me online until I felt okay to log off.

B

Brenton

03/02/24

5 out of 5

I had the pleasure of working with Tom…

I had the pleasure of working with Tom on a few questions to finalize my setup. I had just purchased the service last night after using SurfShark and receiving terrible support from them. Tom was able to answer my questions quickly, and on top of that added extra helpful and USEFUL tips to add additional layers of security to my setup. Very pleased with the service itself, but even more pleased they have folks like Tom helping their customers. He is truly an asset to his team.

B

Brenton

03/02/24

5 out of 5

I had the pleasure of working with Tom…

I had the pleasure of working with Tom on a few questions to finalize my setup. I had just purchased the service last night after using SurfShark and receiving terrible support from them. Tom was able to answer my questions quickly, and on top of that added extra helpful and USEFUL tips to add additional layers of security to my setup. Very pleased with the service itself, but even more pleased they have folks like Tom helping their customers. He is truly an asset to his team.

RG

Rupak Gyawali

03/02/24

5 out of 5

Great support

Date of experience: March 03, 2024

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].