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PrivateVPN - VPN Software

PrivateVPN Reviews in May 2025: User Ratings, Pros & Cons

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4.5

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PrivateVPN Reviews & Ratings

4.5

Very Good

Based on 1656 ratings & 2868 reviews

Rating Distribution

Excellent

(2781)

Very Good

(53)

Good

(10)

Poor

(6)

Terible

(18)

Expert's Review

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

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Showing 361-370 out of 2868

U

UDG

12/08/23

5 out of 5

Easy

Easy, clear and a fast solution to my problem.

JA

José A

12/08/23

5 out of 5

Edward went to the point and fixed it…

Edward went to the point and fixed it quickly

L

L.T

12/08/23

5 out of 5

Tom is cool

Tom is cool. He fix.

S

SiFi

12/07/23

5 out of 5

NZ VPN lost..JC found it..good job

Issue shared problem solved in good time..sweet

C

COLIN

12/06/23

5 out of 5

Access issue to steaming Tv

Tom dealt with my issue and guided me through several setups to resolve the issue. Polite and competent, great support staff at this organisation.

JH

Jingyu He

12/05/23

5 out of 5

Quick support

Set up myself but then ran into connection issues. Contacted service team and received quick support from JC.

CS

chet sosinski

12/04/23

5 out of 5

Private VPN is best VPN in the industry!

Private VPN is an extremely reliable VPN that works in the most difficult cyber restrictive Chinese environment. But above that their customer service exceeds expectations bar none! I've always gotten a response to issues almost immediately, in fact, faster than any service provider in any industry. I will never change VPN providers as no other company compares. And that's coming from living in remote China for 5 years without my Private VPN failing!

MF

Mike Freislich

12/03/23

5 out of 5

immediate assistance

immediate assistance. Technical skills from the agent. Problem resolved

K

Ken

12/03/23

5 out of 5

VPN issue using Prime

Ferdinand knew exactly what the problem was and was very helpful.

M

mostafa

12/03/23

5 out of 5

i had a problem and i contacted support…

i had a problem and i contacted support she was so cute and helpfu she stayed with me like 30m untill she fixed it thx to her (JL)

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].