9.1
Spot Score
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PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more
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Showing 371-380 out of 2868
CH
Chain Hanami
12/02/23
Thanks!
Simple, fast solution by JC!
PD
Paul Dring
12/02/23
Really great customer service!
Really great customer service! Every time I have a problem I use chat and get a fast reply and a solution to my issues, most recently helped by "Tom".
L
Luca
12/02/23
Tom was of great help!
Date of experience: December 03, 2023
MF
Michael Ferris
12/02/23
I have been using PrivateVPN since it…
I have been using PrivateVPN since it came on the scene years ago. It has changed and improved a lot over the years. It’s my preferred VPN service for access and Support. Just today I had a wee problem and Tom fixed me up in minutes. This is why I stay with them. Great service and Support.
S
Sudhan
12/02/23
PrivateVPN supporting team is giving…
PrivateVPN supporting team is giving their best and stayed connected with me until fixing my issues. I really appreciated their support and service team. There is option to give only 5* otherwise I'll give maximum rating 100* :) Technical Person is: Ferdinand
D
Debbie
11/28/23
Needed customer support
Needed customer support. Dale was patient and after some time solved my problem. I got cut off from him (my fault) but I was able to be transferred back to him rather that starting over. Dale was polite and extremely helpful.
MF
Marie Ferguson
11/28/23
Response time
I emailed the support contact and got an immediate response from them. The speed of response was unparalleled to any other I have received
CV
Cecile Vries
11/27/23
Great advice
Great advice! Easy tutorial. Thanks for the help Dale! Everything works fine again!
B
Berni
11/27/23
Ferdinand 10/10
Ferdinand was fast and was able to provide a solution to my issues! Awesome Support!!!
SN
Sarah Nielsen
11/26/23
Give Dale a raise
The great Dale helped me so I could watch The Next Step. I was really sad because I really wanted to watch The Next Step, but then Dale came in like a hero. He validated all my feelings and helped me with the best troubleshooting ever. I would like to personally thank Dale, as he is the reason I can now watch The Next Step. I would also like to apologise to Dale because I accidentally called him Dave. That was not the intention and I am truly sorry. You will forever be a Dale, and I will ...
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