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9.1

SpotScore

PrivateVPN - VPN Software

PrivateVPN Reviews in November 2026: User Ratings, Pros & Cons

Securely connect to your home network from anywhere.

4.94

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PrivateVPN Reviews & Ratings

4.94

Excellent

Based on 2691 ratings & 3043 reviews

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Rating Distribution

Excellent

(2956)

Very Good

(53)

Good

(10)

Poor

(6)

Terrible

(18)

Spotsaas Editor’s POV

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

PrivateVPN pros and cons

  • Easy access to home network

  • Secure internet connection

  • Protects online transactions

  • Anonymous browsing

  • Limited server locations

  • May slow down internet speed

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Showing 2811-2820 out of 3043

T

Terry

01/24/20

2 out of 5

Cheap in more ways than one.

If you are looking for a cheap VPN, this might be the one for you. For me cheap is not the most important thing. I found the system very unreliable and I frequently had to contact their support for help to get it working again.That is where the troubles begin.Support is only available during what seems like European office hours which means you can be stranded over a weekend without a working VPN - as well as when in other times zones. When the CEO is involved as the only person able to ...

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SS

Sabina Svarts

01/22/20

5 out of 5

Bästa vpn fungerar perfekt för Philips…

Bästa vpn fungerar perfekt för Philips Android tv. Ser netflix perfekt och tv 4 play, andra vpn säger i netflix du har vpn, det slipper du med privateVPN borde vara nummer ett bland vpn

MF

Ms Francesca Bourne-Hewitt

01/22/20

5 out of 5

Great technical team

Great technical team with ultra-quick response to any problem that arises in connection settings. I recommend this company.

K

kitaarist

01/20/20

3 out of 5

My experience

now i m here with my information still buffers still no support I sending mail from morning and also livechat never livei thought you were smart you said give information so changed my username what should i give to you? there is no information asking else mail on your site this site not allowing write email here.I m not sure but i hope you can understand from this kitaarist@outlook isnt hard to guess*last updatethis is second time i bought. first time have lived this problem once and ...

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AM

Alan Mcnicol

01/17/20

1 out of 5

Took out 1 year subscription and it…

Took out 1 year subscription and it soon became clear that the service was not working correctly , kept getting kicked out of ITV and BBC iPlayer, then could not connect anytime . Your Data Might be protected but then again it Might not be.Contacted support and tried their fix . It did not work , contacted them again but no reply , Sent a request to cancel order and refund my money , again no reply , Asked them why the were ignoring my Emails again no reply , they did close my account but ...

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SW

Steve Wilson

01/16/20

5 out of 5

Going beyond the expected customer service

Excellent customer service. I may have messed up the sign-up process but I still received a fast, professional response from Richard and Martin. Two thumbs up for PrivateVPN!

J

JET

01/16/20

5 out of 5

I am very happy with the customer…

I am very happy with the customer service. very patient. we installed remote help and he tried everything. i am on win 7 not sure which pk i have. I may to probably will have to upgrade to win 8 or 10. Though i am running pvpn on my android boxes with out problems. The price is great value. I highly recommend PrivateVPN.

RT

Rowland Taylor

01/10/20

5 out of 5

Excellent Service

Have had the need to contact VPN Customer Service of the last 2 years, only due to my lack of experience. On all occasions when problems have been solved immediately. If only all CS Depts. were that efficient. Excellent!!

RJ

Richard Joss

01/08/20

1 out of 5

Absolutely do not trust this company

Absolutely - do not trust this company. I recently purchased a 3 month subscription for privatevpn to try it out - principally for connecting to bbc iplayer. This did not work. I contacted their support who gave me a few feeble ideas for correcting the situation (clear the cache, try an incognito logon) which did not help. Since then they have not replied to any emails or to my request for a full refund.They say on their website to contact support either by Live Chat or by filling in the ...

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L

Liz

01/08/20

4 out of 5

Good value

Good value. I first bought a 3 month subscription to unblock various streaming services and for privacy reasons on shared wifi. I really like that I don't have to get tied to one VPN for 3 yrs to get a decent deal (it seems to be the standard), which is the main reason I decided to go with privatevpn to begin with. I'm now on a one year subscription.I don't have a fast connection, so I wouldn't know about the speeds. I've only used PrivateVPNs own software to set it up, and it's very easy ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].