PrivateVPN Reviews in November 2026: User Ratings, Pros & Cons

I really didn't like that the app…

I really didn't like that the app constantly logged me out.

Edward was a wonderful help

Edward was a wonderful help. I couldn't access Amazon Prime and he gave me step by step instructions to guide me through. Thanks. Great customer service!

Really helpfull

Ed was really helpfull, resolved my issue and great communication along the way

PrivateVPN does not ignore an issue… they don't stop till the issue is fixed.

PrivateVPN does not ignore an issue reported by a customer. This was how I feel with my recent issue connection to Australia got resolved:1. They acknowledged receipt of issue reported2. They ask questions (and essential for me to provide as much as I can ... it's a two way street, right?)3. They worked hard to resolve the issue. They may feel 'dormant' to you, but they are doing their best ... not hearing from them for three to four days, I just waited ... the reason is I had issues before ...

I've been a client for over a year

I've been a client for over a year. I've never used VPN before but support from privatevpn made it easy to get me up and running. I used a second router which they successfully helped me set up. 2 other issues during the year I had were also resolved smoothly. Prices are fair, and app is user friendly. I'm very happy with choosing privatevpn.

The best I've tried

I've tried several VPNs over the last couple of years and I'm happy that I finally settled with PrivateVPN. Their customer support has been great. On the 2 occasions when changes in my settings or changes at channels themselves have meant I was missing my shows PVPN responded very quickly and always gave clear instruction on fixes. They actually read my messages and look at my screenshots! Amazing. No boilerplate responses here. Thanks for doing a good job.

Very quick and responsive customer…

Very quick and responsive customer service, which surprised me as correspondence was mainly done through email.Well done on your professionalism!

No.1 VPN product has to be Privatevpn.com

I've tried numerous VPN's but by far the best is PRIVATEVPN.COM.it does exactly as promised with the added bonus of having Tech Support which is second to none both quick and problem solving.PRIVATEVPN.COM is reliable, fast with no real loss on internet speed.I think PRIVATEVPN.COM is the Number 1 VPN.

VPN rapide, très réactif et très abordable

Un petit problème de blocage au debut vite résolu par Privatevpn.Un VPN très abordable et très réactif !N'hésitez à les contacter au moindre problème.Je recommande Privatevpn.com

Best VPN I’ve had

Awesome service with so many functions to suit any user. Hardly used my nvidia shield before I installed this, now it’s never off. Speeds are great and works flawlessly. Highly recommended.