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PrivateVPN - VPN Software

PrivateVPN Reviews in May 2025: User Ratings, Pros & Cons

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4.5

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PrivateVPN Reviews & Ratings

4.5

Very Good

Based on 1656 ratings & 2868 reviews

Rating Distribution

Excellent

(2781)

Very Good

(53)

Good

(10)

Poor

(6)

Terible

(18)

Expert's Review

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

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Showing 2581-2590 out of 2868

GR

Garry Robson

03/27/20

5 out of 5

Two years of excellence

Two years, just about to press the button for a third: excellent service - any issues at all and they come right back to you and resolve them at once. Best service of any product bought like this - and that includes Microsoft!

PH

Pugmire Helen

03/27/20

5 out of 5

Five star customer support

I subscribed this service for two years, and products offered is enough for my use. The support is five star, always respond my email right away and solve any issues. I strongly recommend this VPN service!

JS

Johan Svensson

03/27/20

5 out of 5

Good support when needed

Good support when needed

D

Dante

03/26/20

5 out of 5

After having big troubles with my ASUS…

After having big troubles with my ASUS router the privateVPN stuff worked hard to solve the issue and they did it!!!

SA

Souleymane Alexandre

03/25/20

1 out of 5

Very slow to connect and therefore I…

Very slow to connect and therefore I reached out to the staff in order to cancel within the 30 days period. Apparently I can't because there is a 100GB limit that is mentioned "somewhere". I have requested a way to track the use of the app and that I might share my experience out there, and here is their reply : "Next time, be more gentle and you'll see you get the same treatment back! I make exceptions for customers from time to time, but that's kind customers!"

R

Ramakrishnan

03/22/20

5 out of 5

Sergei was very resourceful and…

Sergei was very resourceful and committed to continue work till a solution was found to the server issue I faced for Hotstar service access.Gr8 job.Ramakrishnan

JH

Jon Hanlan

03/20/20

5 out of 5

Super helpful team that got back to me…

Super helpful team that got back to me extremely quick!

BG

Bill Graham

03/19/20

5 out of 5

Agent was very helpful and resolved my…

Agent was very helpful and resolved my problem quickly

J

Jean-Michel

03/18/20

5 out of 5

I had a problem

I had a problem with my VPN.I sent a message and 5 minutes later Serghei Florea fixed my problem ! Only with 3 mails, Well done !Thanks so lot Jean-Michel Mayer

SH

Steven Higgins

03/18/20

5 out of 5

I appreciate all the help Edward gave…

I appreciate all the help Edward gave in solving my problem.he was very nice and professional.if i ever have a problem again i hope i get him to solve it

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].