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9.1

SpotScore

PrivateVPN - VPN Software

PrivateVPN Reviews in November 2026: User Ratings, Pros & Cons

Securely connect to your home network from anywhere.

4.94

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PrivateVPN Reviews & Ratings

4.94

Excellent

Based on 2691 ratings & 3043 reviews

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Rating Distribution

Excellent

(2956)

Very Good

(53)

Good

(10)

Poor

(6)

Terrible

(18)

Spotsaas Editor’s POV

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

PrivateVPN pros and cons

  • Easy access to home network

  • Secure internet connection

  • Protects online transactions

  • Anonymous browsing

  • Limited server locations

  • May slow down internet speed

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Showing 2591-2600 out of 3043

AM

Alexander McKay

09/23/20

5 out of 5

Had an issue from Europe to USA on a web site assist.

Had an issue to get onto a web site in the USA from Europe and the support team assisted me with complete instructions and how to; being "not" a savvy Windows 10 System, Laptop remedy functions kind of use guy. They are 100% "Legit" people on staff at Private VPN, finding solutions to most Windows 10 issues on web sites to access a web site anywhere around the world!

GP

Glenn Post

09/23/20

5 out of 5

Great support from the support team…

Great support from the support team with a few minor software setup issues. Great product and a great team.

DK

Darryl King

09/23/20

5 out of 5

Extremely satisfied customer

I have had to contact customer support on two occassions. Both times I have been amazed to receive a reply within minutes with a solution that worked. This level of support goes far beyond what I have received from any other service centre It is truly what the industry standard should be but, sadly, very seldom is. Thank you guys and well done

B

Ben

09/22/20

5 out of 5

Great service!

I was having trouble with finding the correct configuration file and so opted to use the live chat. Within a couple of minutes I had not only my answer, but my VPN client set up and working. Thank you!

MF

Magister Faust

09/21/20

5 out of 5

Excellent Support 🙏

Excellent Support 🙏 ! An update loaded on my Android phone, but wouldn't load on my Windows 10 laptop. Clicked the "Support" link, received an auto-reply that I could expect an answer within 24 hours...I received a reply in less than 24 minutes!! All is working now. Thanks Serghei and Private VPN )))

J

Jan

09/21/20

5 out of 5

Excellent service

Excellent service fast and very Good

JC

Jason Choi

09/21/20

5 out of 5

JJANG DAEBACK AWESOME support

JJANG DAEBACK AWESOME support

A(

Alf (Alfred) Evans

09/21/20

5 out of 5

A small problem solve within minutes.

A small problem that JL solved within minutes. She as the rest of the staff are superstars. Thanks to them for helping me out.

EW

Ellen Wladimirovna

09/21/20

5 out of 5

Excellent and prompt customer service

I've been using PrivateVPN for a few years and because the App is running smoothly it's quite seldom that I've needed to contact Support. But on the occasions that I have,I've always recived a prompt reply and adequate help. PrivateVPN does currently not have a live chat servicebut they can be contacted by E-mail and they have answered almost immediately every time, providing support.

S

Sugi

09/19/20

5 out of 5

The customer care is one of the best

The customer care is one of the best! I wouldn't trust anyone to respond to queries and resolve issues as quick as the folks at PrivateVPN.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].