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PrivateVPN - VPN Software

PrivateVPN Reviews in May 2025: User Ratings, Pros & Cons

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4.5

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PrivateVPN Reviews & Ratings

4.5

Very Good

Based on 1656 ratings & 2868 reviews

Rating Distribution

Excellent

(2781)

Very Good

(53)

Good

(10)

Poor

(6)

Terible

(18)

Expert's Review

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

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Showing 2201-2210 out of 2868

EO

Edward Otigba

06/21/21

5 out of 5

Speedy response and resolved the problem

I had gotten a Mango mini router so that I could install Privatevpn on it to enable me access the Internet on my devices. I had struggled to configure the files but got fed up and left it since last year till now. I had a bit of extra time on my hands today 22nd June 2021 and thought I should give it another go. Although I could get Internet on my devices, it wasn't letting me get services from other countries like watch BBC news live video from the UK. I sent an email to Privatevpn about ...

Read more

AM

Austin M

06/20/21

5 out of 5

OMG. 10 stars company!

OMG.. They are super helpful and all of ther representatives are very patience and knowledgeable. They gave me above and beyond support which no one could solved. I am speechless with that wonderful service. 10 stars!!!

CC

Carlos Castillo

06/20/21

5 out of 5

Very helpful

Very helpful, and very fast solutions

A

Alex

06/20/21

5 out of 5

Setting up PrivateVPNw days ago

I bought PrivateVPN a few days ago. However, I was unable to connect L2TP on my computer. I sent an email to customer service asking them to help me configure L2TP. Within minutes, I received a response from tech expert Manish Gehlot @PrivateVPN.He professionally and intelligibly explained to me the connection procedure, patiently and politely pointed out my mistakes. I hope that PrivateVPN will confirm the stated data on its reliability and quality, but I can already say that the customer ...

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BB

Berkin Bilge

06/19/21

5 out of 5

Quick & reliable !!

Quick & reliable !!! Thx privatevpn

MS

mamatha singh

06/18/21

5 out of 5

Biplab das was a real help and very…

Biplab das was a real help and very patient with a layman like myself who hasnt got much computer knowledge.. thank you

MM

Mohammed Moin

06/16/21

5 out of 5

Great VPN with different country server…

Great VPN with different country server selection, speedy response from support team, been using for over 2 years, extended for another 2 years now

SS

Shreeya Sahi

06/16/21

5 out of 5

needed help with downloading the app

needed help with downloading the app. The chat was available and Ferdinand was very prompt.

JC

Johnny Correa

06/16/21

5 out of 5

Best Customer Service Ever

there was this other guy named Ferdinand that was helping me yesterday, please send my apologies to him. something so simple on my side that I wasn't realizing. I want to thank Biplab for having patience with me and showing me the way. thanks.

J

Josh

06/16/21

5 out of 5

Thanks Ferdinand for your quick help…

Thanks Ferdinand for your quick help fixing my VPN issues!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].