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PrivateVPN - VPN Software

PrivateVPN Reviews in May 2025: User Ratings, Pros & Cons

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4.5

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PrivateVPN Reviews & Ratings

4.5

Very Good

Based on 1656 ratings & 2868 reviews

Rating Distribution

Excellent

(2781)

Very Good

(53)

Good

(10)

Poor

(6)

Terible

(18)

Expert's Review

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

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Showing 2191-2200 out of 2868

C

cameron

06/26/21

5 out of 5

Ferdinand helped me work out some…

Ferdinand helped me work out some technical issues I was having and got things working for me in no time! Thanks a lot :)

M

Michael

06/26/21

5 out of 5

Thank you!

Thank you! The support helped me to set up VPN on Windows 10 because the computer was giving me issues. After a little work everything connected fine to a different country, including that my local LAN was enabled because I work from a network-accessed-server.

JD

J D

06/26/21

5 out of 5

I have been using PrivateVPN for some…

I have been using PrivateVPN for some time...excellent service. The best service I've received from any online type of business.

ET

Ed Tracy Re/Max Hallmark Chay

06/25/21

5 out of 5

Great guidance quick easy support

Date of experience: June 26, 2021

EL

Ed L

06/25/21

5 out of 5

Had trouble locating the proper…

Had trouble locating the proper download button to install a new copy of Private VPN. The styaff on live chat were right there! Fast excellent service, I was downloaded and up and running in no time!! Thank you!!!

RW

Ray Walsh

06/24/21

5 out of 5

Support is Key

I believe you really can't fully recommend a company until something goes wrong and you need help. This is the real test and where many fall down. I had an issue signing in with my app on my computer and needed support. I contacted support via online chat and spoke to Biplab who had to pass on my issue to another team member but in the meantime gave me another option to connect while I waited, which I did. It was only a short time later my problem was rectified and I was sent an email to ...

Read more

YN

Yigal Nachmanovich

06/22/21

5 out of 5

My experience with customer support

I got a connection problem and contacted support. I got a response in less than 5 minutes and after another 5 minutes the problem was fixed! This is called a service for which you are not ashamed! Keep it up! I recommend to everyone who needs a reliable service VPN - to use Private VPN. And one more thing: The name of the employee who helped me - Yuri Sari. Special thanks to him personally!

D

Dilyaver

06/22/21

5 out of 5

Thanks to Ferdinand!

Date of experience: June 23, 2021

LG

Lucio Gionco

06/22/21

5 out of 5

I have been used PRIVATE VPN for …

I have been used PRIVATE VPN for 3 years and most of the time was fine. I always got an immediate support on line. thanks

JG

Jesper Groth

06/22/21

5 out of 5

Very quick response from their customer…

Very quick response from their customer service and problem was resolved within quite a few minutes. One of the best customer service I have experienced.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].