9.1
Spot Score
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PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more
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Showing 2021-2030 out of 2868
GP
Glenn Post
09/14/21
Excellent VPN product
Excellent product, very fast and accurate service. Highly recommend this product.
KL
keeps lee
09/14/21
Happy Problem Resolution
Chatted with Edward@VPN on not being able to log-in after change of my PrivateVPN password. He was prompt and patient in helping me resolve the tecnical problems. Overall, a very pleasant experience in resolving an annoying problem.
MD
Mostafa Dolce
09/11/21
good service 🙂👍🙂👍
Date of experience: September 12, 2021
C
Consumer
09/11/21
Issue with new update fixed
Downloaded new update from PrivateVPN. After update could not log on to VPN. Got in contact with PrivateVPN and told them the issue. About an hour later got a reply with a different version of new update. Installed it and was able to log back on. Everything working good now.
LP
leighton pearce
09/11/21
Very friendly professional service
Very friendly professional service, A plus rating
ĺ·ť
川口伸二
09/11/21
The support system is great.
The support system is great. Replies are fast and accurate. And they will support you until the problem is solved.
N
Nick
09/11/21
Hudrles passed.
OK, went through problems
I
Ivan
09/10/21
Quick online support
After windows app error I received quite fast and easy help via privateVPN support.
K
KB
09/10/21
I just paid 0.0004 BTC for 3 months vpn…
I just paid 0.0004 BTC for 3 months vpn subscription and I'm yet to get any notifications from my bitcoin provider (I doubt i would) This was on their website When I decided to pay with btc: When you've payed the correct amount, you will receive a Transaction ID from your Bitcoin account provider, and in order for us to complete your payment, we have to match your Transaction ID towards your Order ID (here). I am waiting to be proven wrong that this isn't another scam to steal btc. ...
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CS
Casimir Sammanasu
09/09/21
The support team at PrivateVPN…
The support team at PrivateVPN responded promptly to my technical issue and gave me clear instruction as to what to do to fix the issue. I followed the instruction and my VPN client is working great now. Thank all involved support team.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
