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9.1

Spot Score

PrivateVPN - VPN Software

PrivateVPN Reviews in June 2026: User Ratings, Pros & Cons

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4.94

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PrivateVPN Reviews & Ratings

4.94

Excellent

Based on 3043 ratings & 3043 reviews

Rating Distribution

Excellent

(2956)

Very Good

(53)

Good

(10)

Poor

(6)

Terible

(18)

Spotsaas Editor’s POV

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

PrivateVPN pros and cons

  • Easy access to home network

  • Secure internet connection

  • Protects online transactions

  • Anonymous browsing

  • Limited server locations

  • May slow down internet speed

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Showing 2011-2020 out of 3043

NS

Nigel Sinclair Thomson

12/06/21

5 out of 5

Incredible support from PrivateVPN

I have always had incredible support from the PrivateVPN team. In the (vary rare) event that I've had a query about or a problem with the service, they have responded almost instantaneously and the issue has been resolved within minutes. I cannot recommend PrivateVPN highly enough!

JJ

Jeger Jones

12/06/21

5 out of 5

Quick and reliable.

Talked to someone named ferdinand. Fixed my problem extremely quickly and i would recommend this service to anyone !

GW

Graham Williamson

12/06/21

5 out of 5

Program not reloading after outage

Program did not reload after outage. Used Web Chat to resolve issue. Ed was very helpful, very patient and fully resolved my issue.

T

Thomas

12/05/21

5 out of 5

Efficient technical help

I'had a technical issue and the support helped me efficiently

GV

George Varnam

12/05/21

5 out of 5

Hi i updated my comp to win10 VPN…

Hi i updated my comp to win10 VPN remained locked so i called for help which was given just about straight away the answer was explained i followed the instructions "walla" everything was back working have had VPN for a few years now this was the first hiccup can recommend this program to anybody

NN

Nora Noor

12/05/21

5 out of 5

Good customer support!

We have been using Private VPN for the last couple of years. Never had issues but if we do, the customer support is always available online and can fix the problems on the spot. The annual subscription prices are also attractive!

KF

Kjell-Ove Flodström

12/05/21

5 out of 5

Quick and adequate support on a sunday…

Quick and adequate support on a sunday evening, I relly didn't expect to get my problems solved on an instant basis! Positively suprised!

J

John

12/04/21

5 out of 5

Dale was responsive and helpful

Date of experience: December 05, 2021

K

Kaka

12/04/21

5 out of 5

The person helping me Biplab Das was…was excellent and very patient with me throughout, excellent service. Excellent at his job.

The person helping me Biplab Das was excellent and very patient with me throughout, excellent service. Excellent at his job.

JA

Julie Anne Sabando

12/04/21

5 out of 5

James didn’t waste time and offered…

James didn’t waste time and offered solution to my problem. Great job!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].