9.1
Spot Score
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PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more
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Showing 171-180 out of 2868
KG
Keith Groves
03/19/24
PrivateVPN helped this Old Dude across the busy Virtual Street
I'm quite old and started out on the this journey of obtaining a VPN with no real feel or understanding of what would happen. So naturally I did lots wrong. But once I contacted the PrivateVPN support group, things took a big turn for the good. Last evening one fellow there helped me go through a number of stages, but since I'd fouled the works pretty badly with mistakes on logging in, he suggested I leave it a night or so then return to the support group address later to take another stab ...
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K
Klara
03/19/24
Good support
Good support. Edward was very helpful at configuring the VPN on my NAS with port forwarding.
G
Gerry
03/18/24
I decided not to continue the service…
I decided not to continue the service since my overseas trip was completed. The customer service team was extremely responsive and helpful in turning off the auto-renewal.
SP
Spiros Pefanis Macris
03/18/24
Best assistance
Thhe assistant was top level and he tried his best to help and he did fix the problem in no time. also he was very very polite.
SP
Spiros Pefanis Macris
03/18/24
Best assistance
Thhe assistant was top level and he tried his best to help and he did fix the problem in no time. also he was very very polite.
G
Gerry
03/18/24
I decided not to continue the service…
I decided not to continue the service since my overseas trip was completed. The customer service team was extremely responsive and helpful in turning off the auto-renewal.
AA
ABDOLREZA AGHAJANPOUR
03/17/24
Mac was fantastic
The best possible VPN for us (Iranian) I have ever met. With an unbelievably supporting from the team. Thanks to all.
B
Brian
03/17/24
Dale was very helpful
Dale was very helpful. The AI chat bot before was no help at all, but Dale solved the problem very quickly. Much appreciated.
B
Brian
03/17/24
Dale was very helpful
Dale was very helpful. The AI chat bot before was no help at all, but Dale solved the problem very quickly. Much appreciated.
AA
ABDOLREZA AGHAJANPOUR
03/17/24
Mac was fantastic
The best possible VPN for us (Iranian) I have ever met. With an unbelievably supporting from the team. Thanks to all.
