9.1
Spot Score
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PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more
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Showing 1701-1710 out of 2868
HH
Henri Hussin
04/03/22
Helpdesk is fast and adequate even on a…
Helpdesk is fast and adequate even on a sunday!
GS
gabor szucs
04/01/22
My VPN Client was stuck
My VPN Client was stuck, whenever I tried to install, always stopped at 96 %. Support team 7 times offered steps how to improve - including TeamViewer connection - by e-mail and the last suggestion with MS tool helped. Thanks for that.
PM
Peter McGarry
04/01/22
JL fixed my problem super fast
JL fixed my problem super fast, knew what I was doing wrong lol. typing in a code to do a review is a pain though
LJ
Lorna Josephs
03/31/22
Mi just Love the customer service
customer service is very important to me and i find it here, even before i get my VPN i just needed some info and i get it, Ferdinand you were amazing with you support today, i was stuck with a situation and you bring a solution and handed it to me, have i gone elsewhere i don't know if others would do what you did for me ,,i just wanted to say many thanks to you and keep up the good work as it is very much appreciated here, very fast and effective job well done....thank you
LR
Leong Richard
03/30/22
Mr Manish is very professional...he is…
Mr Manish is very professional...he is very patient waiting for my text chat. Because i am a single finger typer. so i took a very time typing my problems in the text chats. But he managed to helped me by using the Team Viewer...I am very please and happy with his patient and servise. Worth the 5 star rating..Thank you.
TN
Tracy Norris
03/29/22
Good service
Good service. Works reliably..fixed an issue with a certain country geo-locking access via their service quickly. Works with all the geo-locked services you would hope it does. Bandwidth is reliable enough to watch HD content.
P
Paninaro
03/28/22
Very helpful agent James fixed my…
Very helpful agent James fixed my problem. Very satisfied.
T
Tom
03/27/22
Fast and competent customer support
Fast and competent customer support, Service working great.
A
Alex
03/22/22
He fixed my issue fast !
Date of experience: March 23, 2022
PS
Pawel Stratann
03/21/22
Fast and reliable VPN provider
I have been using PrivateVPN for almost an year, and I am very satisfied as a customer. The service is very fast and reliable, a wide variety of servers across the globe, and the service desk is friendly and helpful when comes to technical details. You can use the service on desktop and mobile devices as well, and there is an Internet Kill-Switch function to freeze your network activity if the VPN disconnects.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
