9.1
Spot Score
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PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more
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Showing 1711-1720 out of 2868
RW
Roberto William Cecere
03/20/22
Instant Response
Private gave me instant refund so I could choose a better deal that suited my needs. Excellent customer service response and brilliant VPN. THANKS
J
Jana
03/18/22
very good service
overall good experience. got in touch with support - they have been very helpful when trying to resolve an issue with VPN :) JL has been very patient and managed to resolve the issue
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.Keith
03/15/22
Connection issues
I had trouble connecting to a particular app. Got quite frustrated with it but with good communication and patience the matter was solved to my grateful satisfaction. You don’t know, sometimes, how good a product is until you have an issue with it and PrivateVPN have passed with flying colours. Can recommend without hesitation.Thank you very much.
IA
Ioannis Alex
03/15/22
I am a new member in this society and I…
I am a new member in this society and I wanted first to check how my laptop corresponds with this VPN since it’s running Windows 7 Pro. So, there was a problem ( I needed apparently another link to download and install the App ) which the Support Team and in particular James gave a solution IMMEDIATELY !! Thanks once more James !
AR
Andy Raic
03/13/22
exelent service
Date of experience: March 14, 2022
DN
D N
03/13/22
I would like to thank JL for fixing my Android phone Mobile vpn issue
I would like to thank JL for being persistent, patience, persistent , professional and helpful to me. She solved my VpN issue so I will stay as a loyal PrivateVPN customer
AB
Anya B
03/12/22
James responded quickly to chat request…
James responded quickly to chat request and provided solution that worked. I'm super happy about that!
I
Ian
03/12/22
Prompt response which rectified the…
Prompt response which rectified the issue I was experiencing.
NO
Nibb OOfman
03/11/22
Port Forwarding difficulties solved
I had difficulties with my port forwarding. But the live support (even on weekends) helped me out with it and now everything works fine. This is what I wish from every customer support.
AR
andy rajic
03/11/22
Very fast and excellent service!
Date of experience: March 12, 2022
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
