9.1
Spot Score
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PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more
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Showing 1681-1690 out of 2868
RB
Rik B
05/05/22
Helped me for over an hour!
Assistant JL has just spent over an hour helping me download the app onto my new fire stick, enabling me to use private vpn on my TV. I am really happy with the effort put in to assist me in this endeavour. Top work! Great job!
RP
Roli Poli
05/03/22
Very good customer service
Very good customer service. Quick response and very polite staff. James was that guy who helped me with my issue. He clearly explained me everything step by step what to do to solve the problem. I'm very satisfied.
松裕
松下 裕紀
05/02/22
The response was quick and polite
The response was quick and polite. The result went well and I was very satisfied.
PM
Patrycja Malinowska
05/02/22
Biplap provided quick and efficient help!
Biplap took the effort to troubleshoot the issue I reported and was very kind. Thank you for the help!
JB
John Brewster
04/29/22
PRIVATE VPN WORKS... when others do not!!
I have been paying a large subscription payment from IPVanish and it was simply not working and getting terrible support from them. I moved to PRIVATEVPN and it immediately worked when IPvanish didn't! I then had a problem with my NAS and called on PrivateVPN support who were again simply EXCELLENT, technically great, identified the problem and resolved straight away. BRILLIANT> Thank you.
SW
Stafford Waltho
04/29/22
Awesome customer support from…
Awesome customer support from Ferdinand, he responded and resolved my issue in minutes.
MM
Michael Mandell
04/25/22
Great technical assistance
Ferdinand very patiently and diligently worked with me to resolve technical issues connecting to privateVPN using Fedora Core linux.
ME
Malcolm Ellis
04/24/22
Just had a long online session with Ed…
Just had a long online session with Ed via LifeChat after an update fail and all seems to be working fine. Thanks Ed
DG
Dave Greenslade
04/23/22
Lost my tv because vpn wasn't "working"…
Lost my tv because vpn wasn't "working" Biplap helped me through the process of getting it going again very quickly. Just needed a couple of settings changing. Thankyou very much. excellent service.
MM
Murali Mani
04/22/22
Excellent customer service!!
Date of experience: April 23, 2022
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