9.1
Spot Score
Securely connect to your home network from anywhere.
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Starts from $2.50/Month
PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more
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VV
Vipin Verma
04/21/24
prompt resolution
The agent understood the situation quickly and was able to advise fix promptly.
N
Nate
04/21/24
Thanks Tom
Thanks Tom and Anna. Great support. Highly recommended company. Very professional.
M
MarekL
04/21/24
Less is better
After 2 months of experience: perfect Yes, they do not provide as many servers as other VPN vendors, but available connections are indeed fast and reliable - this is much better than thousands of servers with flaky connections. Wireguard links are fast and stable too. I cannot say much about technical support as so far everything worked perfectly so there was no need to ask for help.
PM
Pamela McElroy
04/19/24
Quick efficient response
Date of experience: April 20, 2024
SA
Suzie Allen
04/18/24
Super service
Edward was quick to respond and had the issue solved in minutes. The customer service for PrivateVPN is the main reason I stay with them - they are quick and efficient. Super service!
E
Eleonora
04/12/24
Tom gave me always an answer to my…
Tom gave me always an answer to my problems and now everything works! Thanks
EB
Elena Boscarelli
04/12/24
Expert and responsive Privatevpn customer service
I have been a Privatevpn customer for two years already. As it usually happens with everything, there are times when something does not work, but at Privatevpn there has always been a prompt and professional response. Today, I have been on the chat with Tom (a human), and Tom has been responsive and directed me with clear instructions so he could investigate the issue and attempt solutions to solve it. I appreciate Tom's endeavour to go through the options until the problem was finally ...
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B
Bushlarga
04/11/24
What a nice gentlemen (Tom)
What a nice gentlemen (Tom), helped me reconnect to the app which did not allow me to connect on any region. 10/10 for me, would diefinately recommend.
DK
Djuro Kralj
04/11/24
Tom made my PrivateVPN better!
Mr Tom had very much patience with my questions. We went theme by theme and step by step he managed to find the solution. He pinpointed the problem and solved it.
R
Russell
04/11/24
I had a problem getting logged on but…
I had a problem getting logged on but after contacting Privatevpn Tom got in touch with me and managed to get everything sorted, thank you Tom
