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9.1

Spot Score

PrivateVPN - VPN Software

PrivateVPN Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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PrivateVPN Reviews & Ratings

4.5

Very Good

Based on 1656 ratings & 2868 reviews

Rating Distribution

Excellent

(2781)

Very Good

(53)

Good

(10)

Poor

(6)

Terible

(18)

Spotsaas Editor’s POV

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

PrivateVPN pros and cons

  • Easy access to home network

  • Secure internet connection

  • Protects online transactions

  • Anonymous browsing

  • Limited server locations

  • May slow down internet speed

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Showing 121-130 out of 2868

VV

Vipin Verma

04/21/24

5 out of 5

prompt resolution

The agent understood the situation quickly and was able to advise fix promptly.

N

Nate

04/21/24

5 out of 5

Thanks Tom

Thanks Tom and Anna. Great support. Highly recommended company. Very professional.

M

MarekL

04/21/24

5 out of 5

Less is better

After 2 months of experience: perfect Yes, they do not provide as many servers as other VPN vendors, but available connections are indeed fast and reliable - this is much better than thousands of servers with flaky connections. Wireguard links are fast and stable too. I cannot say much about technical support as so far everything worked perfectly so there was no need to ask for help.

PM

Pamela McElroy

04/19/24

5 out of 5

Quick efficient response

Date of experience: April 20, 2024

SA

Suzie Allen

04/18/24

5 out of 5

Super service

Edward was quick to respond and had the issue solved in minutes. The customer service for PrivateVPN is the main reason I stay with them - they are quick and efficient. Super service!

EB

Elena Boscarelli

04/12/24

5 out of 5

Expert and responsive Privatevpn customer service

I have been a Privatevpn customer for two years already. As it usually happens with everything, there are times when something does not work, but at Privatevpn there has always been a prompt and professional response. Today, I have been on the chat with Tom (a human), and Tom has been responsive and directed me with clear instructions so he could investigate the issue and attempt solutions to solve it. I appreciate Tom's endeavour to go through the options until the problem was finally ...

Read more

E

Eleonora

04/12/24

5 out of 5

Tom gave me always an answer to my…

Tom gave me always an answer to my problems and now everything works! Thanks

Y

Yang

04/11/24

5 out of 5

Edward is very helpful and patience in…

Edward is very helpful and patience in solving the connection problems I met at the beginning. I appreciate it a lof. And the overall quality and fees are quite good. I definitely recommend Private vpn.

DK

Djuro Kralj

04/11/24

5 out of 5

Tom made my PrivateVPN better!

Mr Tom had very much patience with my questions. We went theme by theme and step by step he managed to find the solution. He pinpointed the problem and solved it.

R

Russell

04/11/24

5 out of 5

I had a problem getting logged on but…

I had a problem getting logged on but after contacting Privatevpn Tom got in touch with me and managed to get everything sorted, thank you Tom

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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