9.1
Spot Score
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PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more
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Showing 111-120 out of 2868
J
JF
04/30/24
Ferdinand is very patient and it was a…
Ferdinand is very patient and it was a hardworking
RM
Richie Montgomery
04/30/24
Great speedy help
Great speedy response with exact help I needed , Thank you
SY
Sara Yilmaz
04/30/24
Excellent service i got help with my…
Excellent service i got help with my problem and it was resolved in minutes.
S
SARA
04/30/24
JC Helped me to config my private VPN.
JC Helped me to config my private VPN. I had some trouble because of my redmi phone aggressive politics on shutting VPN. I've tried a lot then contacted private VPN assistance. They helped me where the website doesn't help (please say that you must not translate the page before downloading config files!!!)
AC
Artem Chechko
04/29/24
I have bought 3 months subscription for…
I have bought 3 months subscription for privatevpn service. Then I've bumped into problem with authentication into app on my PC. I want to say thanks to Dale from privatevpn support team for solving my problem (it took 10-15 minutes) Thank you, Dale, i really appreciate your work.
IB
Indre B
04/26/24
Great comunication and service
JC was professional, quick and solved all the issues fast and easy :)
ЕР
Екатерина Разумовская
04/25/24
Vpn didn't work. Now it works, thank you!
JC, thank you very much! I couldn't open VPN and web-site from Russia, it was a trouble. So, i wrote e-mail and JC assisted me, he helped me to install another app, and now it works! Thank you so much! The best support ever
AS
Aleksandr Safronov
04/24/24
It was quick and to the point.
It was quick and to the point.
VC
Vincent Creamer
04/22/24
Raised a query re charges for my…
Raised a query re charges for my subscription renewal, engaged Private VPN via Chatline. JC provided a quick response and effective resolution, very happy with the outcome and thanks to JC
N
NicholasK
04/22/24
PrivateVPN has customer service that…always excels!
PrivateVPN has customer service that has gone, "above and beyond" my expectations everytime I have needed them. Just recently I had a difficult problem. Both "Mac" and "Ferdinand" were prompt and very responsive in resolving my issue.
