9.1
Spot Score
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PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more
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Showing 131-140 out of 2868
R
Russell
04/11/24
I had a problem getting logged on but…
I had a problem getting logged on but after contacting Privatevpn Tom got in touch with me and managed to get everything sorted, thank you Tom
C
CapeWave
04/10/24
Thanks
Thanks. Always quick to assist.
В
Виктор
04/10/24
Fast and spot-on assistance by the…
Fast and spot-on assistance by the support department (agents JC and Jim)
RK
Ravi Kumar
04/09/24
I faced login issue
I faced login issue, saying my username/ password are incorrect, though i was sure they are correct. I sought help and was promptly supported by Dale, the issue was resolved in few minutes.
E
Ervin
04/08/24
Quick and professional response
Quick and professional response. Thank you for support. It's always the best to talk to a human.
DS
davies sandra
04/08/24
very fast assistance and problem solved…
very fast assistance and problem solved 10/10
TB
Todd Bliven
04/08/24
Tom took care of any issues I had going.
Tom took care of any issues I had going.
ZY
Zee You
04/08/24
Simple superb customer service over the…
Simple superb customer service over the many years (6 years) I have used their product and nothing has changed ... they go above and beyond anything service with any company I am getting these days ... truly old skool making the customer happy. I get more than my money's worth.
LM
Lars M
04/08/24
My VPN just stopped working and sent a…
My VPN just stopped working and sent a mail to the support! Almost got a chock by their quick responce & Dale the support agent guided me "step by step" on how I should solve my problem! My hat off for you & I salute your support team, your simply the best!!
S
Steve
04/07/24
Great experience
Great, JC was very patient and the issue was fixed. Thanks :)
