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9.1

Spot Score

PrivateVPN - VPN Software

PrivateVPN Reviews in June 2026: User Ratings, Pros & Cons

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4.5

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PrivateVPN Reviews & Ratings

4.5

Very Good

Based on 1656 ratings & 2868 reviews

Rating Distribution

Excellent

(2781)

Very Good

(53)

Good

(10)

Poor

(6)

Terible

(18)

Spotsaas Editor’s POV

PrivateVPN stands out as an excellent choice for users seeking reliability, affordability, and top-tier customer support in a VPN service. The overwhelming consensus from user reviews highlights the exceptional responsiveness and professionalism of their support team. Whether dealing with technical glitches, resolving connection problems, or navigating ...Read more

PrivateVPN pros and cons

  • Easy access to home network

  • Secure internet connection

  • Protects online transactions

  • Anonymous browsing

  • Limited server locations

  • May slow down internet speed

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Showing 101-110 out of 2868

M

MM

05/13/24

5 out of 5

After having problems signing in

After having problems signing in, I wrote to the support team. I got a very quick response just a few minutes later. They were working on the problem. 2 days later everything was perfectly solved. JC, my contact from the support team was very friendly and reached out again, to make sure the problem was solved. Excellent support. thanks!

WA

William Allen

05/13/24

5 out of 5

Symbol of Customer Service

Quickly solved an issue I had. Very helpful, thorough, and professional. I will be renewing my service with them.

UJ

Usman Javaid

05/13/24

5 out of 5

Best VPN service

I have used private vpn since 2019 since this is the only vpn service I found reliable. Over the years they have been good and any time I have an issue, they always figure out the issue and help me, no matter how long it takes. Thanks team privatevpn

M

MM

05/13/24

5 out of 5

After having problems signing in

After having problems signing in, I wrote to the support team. I got a very quick response just a few minutes later. They were working on the problem. 2 days later everything was perfectly solved. JC, my contact from the support team was very friendly and reached out again, to make sure the problem was solved. Excellent support. thanks!

R

Riccardo

05/12/24

5 out of 5

Ferdinand solved my problem

Date of experience: May 12, 2024

MM

mark mcguckin

05/12/24

5 out of 5

PrivateVPN, relax, they’ll sort it…

PrivateVPN in my experience always responds quickly and offers a solution which resolves my issue. The Helpdesk team is both patient and ( Sometimes I can almost hear them sigh 😀 ) effective. On this occasion Mac resolved my problem over the course of a few emails with screen shots. Really good service, as always. I have recommended this company to several friends over the years.

GC

Giuseppe Corsetti

05/12/24

5 out of 5

helpful, polite, and quick

I was assisted by JC which was helpful, polite, and quick. The issue was solved after a few minutes and they checked with me in the following days to make sure things are working properly now and asked if they could assist me with something else.

MM

mark mcguckin

05/12/24

5 out of 5

PrivateVPN, relax, they’ll sort it…

PrivateVPN in my experience always responds quickly and offers a solution which resolves my issue. The Helpdesk team is both patient and ( Sometimes I can almost hear them sigh 😀 ) effective. On this occasion Mac resolved my problem over the course of a few emails with screen shots. Really good service, as always. I have recommended this company to several friends over the years.

R

Riccardo

05/12/24

5 out of 5

Ferdinand solved my problem

Date of experience: May 12, 2024

GC

Giuseppe Corsetti

05/12/24

5 out of 5

helpful, polite, and quick

I was assisted by JC which was helpful, polite, and quick. The issue was solved after a few minutes and they checked with me in the following days to make sure things are working properly now and asked if they could assist me with something else.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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