Printful Reviews in July 2026: User Ratings, Pros & Cons

Evita was excellent

Evita was excellent! All my problems we're solved within minutes. I'm 100% satisfied with the assistance I have received.

Printful are not worth the hassle!! UK Review

Printful are not worth the hassle!!! 50% of the recent reviews say the same! I have waited for a month and 5 days for my sample hat and hoodie- this was for a presentation to an investor, missed that opportunity due to Printful. They don’t take responsibility for there failings is always the other guys fault. They put my items on hold for 3 weeks with no contact to me. When I contacted them they said they thought I made a mistake in my design! I made a mistake in my design- so Printful ...

Incompetent and ridiculous

Incompetent and ridiculous. I built an entire Amazon shop with products focusing on the Presidential Elections. Well can you believe that they were not able to deliver? They were always out of stock, even though their website shows that they had the product in stock, and even still, began the process of "fulfillment" meaning that they charged me anyway. My Amazon customers never received the products, and these customers gave me a one star rating, forcing Amazon to issue me multiple ...

I ordered some products

I ordered some products. They put a hold on my order because they could not make it. I told them to cancel my entire order. They canceled only the part that they could not make and continued processing the rest and charging me for the part they could make. They prevented me from taking that business to one of their competitors. It is unfortunate and I told them so. I never received the product I wanted from them. The product that they they allowed me to order from them. This company is not ...

Great Customer Service From Luis A.

This review is for the customer service I have received from Luis A. He has been patient in answering all my questions. He responds quickly and gave detailed responses when I had some concerns with my orders. His helpfulness has definitely improved my experience in working with Printful.

Great recent positive experience.

Great recent positive experience.I see a lot of negative reviews here about Printful but I can only praise them. I use a lot of POD suppliers and most of the US/EU suppliers are terribly unreliable, only the Chinese suppliers usually have good customer service.However, Printful offer a great and easy to use live-chat and order resolution system. A recent order of mine was damaged in transit, they sent a replacement out within 1 working day with Express delivery also. Their communication is ...

If I could give them zero stars I would.

If I could give them zero stars I would. I built an entire Shopify store around one of their products, the biodegradable cell phone cases. Then, when I ordered some for myself and for influencers, they simply NEVER arrived. I contacted the company at least 5 times for updates and they kept giving excuses (but never apologizing). At this point it has been 50 days since the order and I STILL have not received my order. Terrible company and terrible customer service.

They are SO not helpful and they made…

They are SO not helpful and they made me look bad as a business. They also take FOREVER to fulfill orders. They sent my customer the wrong order but somehow it's my fault??? HORRIBLE service. They are a rip off. I am SO upset with their service. And I have a few angry disappointed customers. They're overpriced anyway. Don't bother using this service. If i could give a rating lower I would.

No clarity on their processing times

No clarity on their processing times. Might as well shut down since you still are using COVID as an excuse of your slow response and poor customer service. I’m done using this service and their shipping is RIDICULOUS. Charged me $30 to ship something 3-5 days instead of opting in for their $6.50 shipping which guarantees nothing except poor customer service, no chat service and extremely delayed times. Not only that, when I reached out about the shipping cost and showed them a screenshot of ...

ABSOLUTELY DISGUSTING SERVICE. Product was not as ordered!

If only I had read the review before going ahead. Disgusting Disgusting Disgusting level of communication and service. We ordered over $1000 worth of team shirts for our store and they are still in the box unable to be used. They are distorted with some cirles even being printed as ovals. The company say the product is up to standard however there are clear printing issues. This company is very hard to communicate with and we are taking this case to our ACCC. $1000 of unusable shirts and no ...