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9.8

SpotScore

PrestaShop

PrestaShop Reviews in September 2026: User Ratings, Pros & Cons

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3.36

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PrestaShop Reviews & Ratings

3.36

Good

Based on 274 ratings & 288 reviews

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Rating Distribution

Excellent

(137)

Very Good

(45)

Good

(11)

Poor

(11)

Terrible

(84)

Spotsaas Editor’s POV

PrestaShop is an open-source e-commerce platform where you build stores using native features—product variants, discounts, bulk imports, and monitoring—without mandatory paid add-ons. Before shortlisting, verify three things in a demo: (1) whether the default theme meets your design needs, since most quality themes cost $50–$300 and built-in customization ...Read more

PrestaShop pros and cons

  • Easy to use even for beginners, with practical features and functionality.

  • Strong community support and a vast selection of modules and themes available for customization.

  • Efficient ecommerce platform for developing and running online businesses.

  • Flexibility in creating multi-shops for different countries and languages.

  • Limited availability of free modules, with some add-ons being expensive.

  • Issues with customer service responsiveness and support, especially in resolving technical problems.

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Showing 41-50 out of 288

J

José L

09/21/20

5 out of 5

La mejor plataforma para ecommerce

What do you like best? Es un sistema robusto y muy versátil con una amplia comunidad detrás. Implementa gran cantidad de funciones nativas que permiten realizar cualquier rutina de ecommerce sin necesidad de módulos externos. - Permite crear packs. -Combinaciones de tallas, colores, etc... - Crear descuentos. - Realizar importaciones masivas. - Realizar monitoreo de los productos y un largo etc... What do you dislike? La mayoría de themes son de pago. Falta ...

Read more

M

Mark

09/18/20

1 out of 5

Beware of Prestashop unless you're ready to take the risk

READ THESE REVIEWS, people! I got conned out of money and the Customer Support of Prestashop is really horrible. Thank God I didn't go live with this thing. Serves me right for not reading reviews first. Now I can see my experience is far from unusual. Anyway, below is my own review. Prestashop should be sued IMO.The Prestashop e-commerce works, but beware! It is totally useless as a shop unless you spend an extra 100 or 200 of whatever currency on modules that prevent fraud and allow basic ...

Read more

M

Mark

09/16/20

1 out of 5

Beware of Prestashop unless you're ready to take the risk

READ THESE REVIEWS, people! I got conned out of money and the Customer Support of Prestashop is really horrible. Thank God I didn't go live with this thing. Serves me right for not reading reviews first. Now I can see my experience is far from unusual. Anyway, below is my own review. Prestashop should be sued IMO.The Prestashop e-commerce works, but beware! It is totally useless as a shop unless you spend an extra 100 or 200 of whatever currency on modules that prevent fraud and allow basic ...

Read more

SA

Samantha A

09/11/20

5 out of 5

Appealing and Affordable E-Commerce Platform

What do you like best? It helps in creating a functioning and responsive online web-based stores. As it is open-source therefore the professional community is always available for facilitating you. It is more beneficial for you as it is providing technical support through experts for maintenance any resolving any query about your website. Merchants who don’t have a huge amount to invest they can prefer Prestashop to start their online business. What do you dislike? It is not an ...

Read more

AS

A Software Developer

09/10/20

1 out of 5

1.9k Github-Issues, many Bugs, a catastrophe...

As a Senior Software Developer with more than 10 years professional experience I can only advise: Please do not use this Shop-Software.- more than 1.9k issues at Github (which seem to be solved only very slowly.)- Errors occur all the time, if you activate the PHP logs you will see various warnings, absolutely unacceptable.- The modules and themes are in very bad quality, security holes everywhere.- the backend is not modern. Who else uses PNGs as icons/for the logo in the year 2020?- Slow: ...

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MV

Morten Vestergård From

09/02/20

1 out of 5

A horrible mess of an unstable system

A horrible mess of an unstable system. Native out of the box things seem broken even in "stable" versions, extremely difficult to customize and develop for. Expected basic functionality either missing, or needs to be installed manually (new order notification system).The Prestashop marketplace is like the wild west. Loads of low quality modules, that charge a premium. Even native Presta-team developed modules can be strangely outlandish and duct taped together (I'm looking at you Premium ...

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OM

Omar Medani

08/21/20

5 out of 5

PrestaShop is the best ecommerce software around

We are using PrestaShop as an agency for 9 years now and are very satisfied with the evolvement of PrestaShop, its ecosystem and the software itself. In our opinion PrestaShop is the best open-source online shop system. Perhaps it is even the best ecommerce system in total. We like it, we recommend it, we already set up 100+ PrestaShops over the last few years. Keep up the good work guys!

F

fanboy

07/24/20

1 out of 5

They officially stole my money

The module I purchased through prestashop's official addons market didn't work as described.After ending meaningless argument with the scammer who made the crappy module, I reported this issue to prestashop CS, but they only told me a refund couldn't be issued for downloaded module.I do believe the staff who handled this issue wasn't versed enough at modules to understand the problem or didn't investigate it seriously.I thought prestashop's official addons market was safer than 3rd party ...

Read more

F

fanboy

07/23/20

1 out of 5

They officially stole my money

The module I purchased through prestashop's official addons market didn't work as described.After ending meaningless argument with the scammer who made the crappy module, I reported this issue to prestashop CS, but they only told me a refund couldn't be issued for downloaded module.I do believe the staff who handled this issue wasn't versed enough at modules to understand the problem or didn't investigate it seriously.I thought prestashop's official addons market was safer than 3rd party ...

Read more

MD

Mr derek sinclair

07/17/20

5 out of 5

keep up the good work

great helpful friendly team especially the young blonde girlshe's been great with me every time I have been there 👍👍

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].