9.1
Spot Score
Engage, captivate, and connect with Powtoon.
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Starts from $19/Month when Billed Yearly, also offers free forever plan
Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more
Responsive and timely customer service with helpful and personal interactions.
Quick resolution of issues, often within hours, demonstrating efficient support.
Proactive assistance in solving problems and offering solutions promptly.
Support team shows generosity and flexibility with pricing to accommodate users.
Limited functionalities and heavy reliance on premium features can hinder free users' experience.
Slow loading times reported, impacting the user experience and productivity.
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Showing 311-320 out of 1809
L
Lisamay
02/09/22
Helpful
They are understanding and will listen to your needs.
CR
Carlos René Samayoa Cajas
02/08/22
Very good support service
Very good support service, the answer and solution was very fast. Thank you.
L
Lionel
02/07/22
The support team is fast.
The Powtoon Enterprise Support team have been amazing and very prompt in getting back to us on our issues an enquiry.
AM
abril miranda
02/07/22
excelent customer support staff
The customer support staff was super helpful and quick to help me get my refund, they are the best.
VP
Vincent Petrovskis
02/07/22
It’s great!
It’s a great platform to do all kinds of presentations and videos and it’s also user friendly and the powtoon support is always there to help.
HL
Human Lifestyle
02/07/22
Excellent service
Excellent service, quick answer and problem solved Thank you very much !
RK
Rochane Kherbouche
02/05/22
great
ok, quick service
DG
Dalvinder Girn
02/05/22
Prompt replies and very understanding team
I made a Powtoon account to do an assignment (video presentation) for university but did not realise that my subscription would be automatically billed the next month. I explained this to the Powtoon team and they cancelled and refunded me the next months subscription cost almost immediately. I really appreciate the understanding and promptness offered by the Powtoon team. I will likely be recommending Powtoon to others in the future and will use it for any further similar ...
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TS
Truth Seeker
02/05/22
Voiceover Assistance
I was in the middle of working and I needed assistance with Voiceover. I got an acknowledgement of my request immediately. The assistance email followed soon after. The information was helpful and the tone of the email very friendly.
NA
Narek A
02/04/22
"The worst option"
What do you like best about Powtoon? I like only the design of the frontend website. What do you dislike about Powtoon?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
