9.1
Spot Score
Engage, captivate, and connect with Powtoon.
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Starts from $19/Month when Billed Yearly, also offers free forever plan
Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more
Responsive and timely customer service with helpful and personal interactions.
Quick resolution of issues, often within hours, demonstrating efficient support.
Proactive assistance in solving problems and offering solutions promptly.
Support team shows generosity and flexibility with pricing to accommodate users.
Limited functionalities and heavy reliance on premium features can hinder free users' experience.
Slow loading times reported, impacting the user experience and productivity.
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Showing 301-310 out of 1809
LH
Lisa Howard
02/23/22
Great Support Team
My organization recently purchase Powtoon and created a video that we wanted to use for our website, but we ran into problems because of the way a coworker and I had collaborated on the video in two different accounts with two different permission levels. Powtoon support was awesome! They responded within minutes, gave us instructions for fixing the problem, continued to respond with lighting fast feed as we fumbled, and eventually enabled us to get the video posted the same day. We would ...
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SS
Stefano Stambazzi
02/21/22
The assistance was amazing
The assistance was amazing: very fast, helpful and friendly. Totally recommended.
PP
Paolo Polimeni
02/18/22
Very customer oriented
Excellent experience, quick responding and happy to help. I had a very good experience with the Team.
BK
Bunyanuch Kamnerdmee
02/17/22
Thank you so much for prompt response.
Date of experience: February 18, 2022
N
Nat
02/14/22
PLEASANTLY SURPRISED
Was disappointed to find out that Powtoon doesn't provide phone support. I was worried I will have to wait couple of days to receive a reply... I couldn't be more wrong!! I have submitted a ticket with Powtoon's customer service and received a reply to my queries within 11 minutes!! My queries were answered with great care and resolved promptly. Thank you again for your assistance Volodymyr and Joy.
CM
Carol Montero Badilla
02/14/22
Kindness
Kenny was so kind and he helped me with all my doubts and questions.
DC
Diana Carry
02/10/22
Quick response to my question
I received a quick response to my question despite the time I wrote it and they cleared my doubt. Thank you!
QL
Quân Lee
02/10/22
Powtoon is very dedicated in…
Powtoon is very dedicated in consulting, I have never been consulted so quickly.
N
Nicole
02/09/22
Super fast responses
Super fast responses, helpful team, problem solved!
UP
Utomo Prawiro
02/09/22
Good support
Good support. thank you
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