9.1
Spot Score
Engage, captivate, and connect with Powtoon.
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Starts from $19/Month when Billed Yearly, also offers free forever plan
Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more
Responsive and timely customer service with helpful and personal interactions.
Quick resolution of issues, often within hours, demonstrating efficient support.
Proactive assistance in solving problems and offering solutions promptly.
Support team shows generosity and flexibility with pricing to accommodate users.
Limited functionalities and heavy reliance on premium features can hinder free users' experience.
Slow loading times reported, impacting the user experience and productivity.
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Showing 321-330 out of 1809
EM
Evie Medeiros
02/02/22
I was supported by the customer service…
I was supported by the customer service team, regarding a cancellation query. The team responded promptly and were able to resolve my query. Friendly and efficient service!
M
Mae
02/02/22
Thank you so much for the great customer service
Thank you so much for the great customer service - you've assitsed us beyond our expectation. And well done for the smooth transaction.
LA
Luz Alfonsina
02/01/22
No inbox? No problem
The crossed work between the chat and the email was just great. I was worried there wouldn't be a workaround to the fact I wasn't receiving the emails, but the team (not sure if just Kenny or more people helped) was just awesome.
BH
Brendan Houlihan
02/01/22
Prompt subscription upgrade.
Needed subscription upgraded promptly to get a project out, organisation does not have a credit card so I had to contact support to pay by EFT. Invoice issued, receipt of payment confirmed and upgrade activated within 24 hours. Excellent service.
MB
Marcelo Brignardello
01/30/22
Both Kenny and Vincent were very…
Both Kenny and Vincent were very professional and displayed excellent Customer service!
KR
Karen Rodrigues
01/25/22
Quick and easy customer support
Reached out to Powtoon customer support regarding their subscription for my company. Customer rep, Joy, was so quick and friendly in her response.
VB
Valerie Burrows
01/24/22
Excellent customer service!
Date of experience: January 25, 2022
VS
Vicky Stone-Gale
01/24/22
The Powtoon support (Kenny) was very…
The Powtoon support (Kenny) was very helpful and he had my issued resolved very quickly. Excellent service and very friendly
DF
Dibi Fran
01/24/22
Great support service
Great support service. Mail received after a short time and problem solved in a few hours. Really good!
AB
Abraham Briones Payán
01/24/22
I was lloking for a monthly plan and…
I was lloking for a monthly plan and even though in the Q&A section says Powtoon actually has it, I wrote to ask for some orientation and the staff told me it was no longer supported. I don't have the money to pay a year all at once, but I do have to pay a monthly subscription.
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