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9.1

Spot Score

Powtoon - Presentation Software

Powtoon Reviews in May 2025: User Ratings, Pros & Cons

Engage, captivate, and connect with Powtoon.

4.7

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Starts from $19/Month when Billed Yearly, also offers free forever plan

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Powtoon Reviews & Ratings

4.7

Excellent

Based on 1568 ratings & 1809 reviews

Rating Distribution

Excellent

(1626)

Very Good

(131)

Good

(18)

Poor

(7)

Terible

(27)

Expert's Review

Having analyzed recent reviews, it's evident that Powtoon excels in customer service, with many users praising the prompt and helpful responses from the support team. Customers appreciate the swift resolution of issues and the efficient handling of queries. The team's responsiveness and willingness to go the extra mile stand out as key strengths of the ...Read more

Powtoon pros and cons

  • Responsive and timely customer service with helpful and personal interactions.

  • Quick resolution of issues, often within hours, demonstrating efficient support.

  • Proactive assistance in solving problems and offering solutions promptly.

  • Support team shows generosity and flexibility with pricing to accommodate users.

  • Limited functionalities and heavy reliance on premium features can hinder free users' experience.

  • Slow loading times reported, impacting the user experience and productivity.

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Showing 291-300 out of 1809

JA

Jonathan Alarcon

03/06/22

5 out of 5

I got my quote so fast

I got my quote so fast! im happy!

A

Admin

03/04/22

5 out of 5

Kenny was extremely prompt & polite

Kenny was extremely prompt in getting back to me and very polite / helpful. Really appreciate it. Customer service like this goes a long way. Thank you.

D

DY

03/04/22

5 out of 5

Good CS

The customer service representative was very professional and prompt in his response.

LO

Liliana Ortiz Sánchez

03/03/22

5 out of 5

The best service ever.

Date of experience: March 04, 2022

AI

Anniella Ignazia YUNG

03/02/22

5 out of 5

Great experience

Thank you very much for the prompt reply of the customer service!

VL

Vijaya Lakshimi Selliah

03/02/22

5 out of 5

Very fast responses

Very fast responses. Thank you, Kenny. Vijaya

SK

Sarah Kennelly

03/01/22

5 out of 5

Very helpful staff who sorted an issue…

Very helpful staff who sorted an issue quickly and easily.

H

HZPlayGames

02/25/22

4 out of 5

Honestly it's great.

It's four stars for me. It is good, helpful, simple and useful. It's a little confusing at first but even a child could make a video if he/she had the time and dedication. Plus, the people who works at/with Powtoon are honest, good and replies to you if you have questions about the website. I speak from exprience.

G

Giorgia

02/24/22

5 out of 5

Immediate and eccellente assistance

Immediate and excellent assistance. satisfied!

D

Diane

02/24/22

5 out of 5

Efficient and helpful customer support

Customer service support was very efficient and fast. The response was also very helpful.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].